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Abode Hospice and Home Health

Provide oversight, leadership and support relating to clinical practice and care provision. Consult and collaborate with agency leadership and nursing to achieve the highest quality of care for patients. Oversees the delivery of clinical services recommending best practice implementation and optimal clinical staffing levels as applicable to enhance and improve the delivery of quality care. Provides oversight and direction in performance improvement, provision of clinical services, survey management, documentation management, incident management, EMR/EHR application, training and education of clinical leadership and staff.

Monitors and recommends process improvements based on evidence-based best practices and guides branch staff in the implementation of company policies, processes, and procedures and practice standards
• Monitors staffing and operational models and makes recommendations to support company standards, compliance, quality care, business growth and financial stability
• Conducts analysis on clinical and clinically related financial outcomes data to ensure integrity of care, compliance with requirements and improve ongoing services
• Performs comparative analysis of outcomes to identify local, regional and national trends and direct initiatives to collaborate and improve overall clinical outcomes
• Collaborates with Agency Leaders to implement a strong QAPI program as defined by Hospice CoPs
• Collaborates with VP, Operations and Agency Leaders on clinical outcomes analysis, key performance metrics and identified areas for clinical improvement and assists in the development and implementation of action plans
  • Provides follow-up to validate timely resolution of action items
• Promotes clinician retention through oversight of ongoing staff development
  • Collaborate with Director, Hospice Clinical Education to monitor integrity of orientation program, and provides feedback and recommendations to clinical and training departments to improve programs
• Promotes leadership development of RN Preceptors and Agency Leaders in collaboration with Director, Hospice Clinical Education and VP, Operations related to clinical oversight, performance improvement, operational processes and clinical outcomes improvement through orientation and training, routine meetings and individual development plans
• Assists Agency Leaders in monitoring and analyzing Medicare performance data
  • Ensures adherence to standards of practice
• Delivers quality results through clinical excellence and oversight ensuring clinical staff meet daily/weekly/monthly/quarterly and annual requirements
• Reviews incident report trends - ensures follow up as needed
  • Conducts root cause analysis, identifies trends and makes recommendations for changes in clinical process, policy, and procedures
• Provides consultation as needed for nursing personnel relating to care provision and practice standards
• Primary resource for local/regional clinical and nursing leadership to teach, coach, mentor, train, and precept
• Acts as a clinical resource in EMR/EHR systems as necessary
• Works with VP, Operations and Agency Leaders to collaborate on survey preparation/chart reviews/staffing concerns/ED utilization and hospital admission reduction
• Provides survey management support/ follow-up/and coordination of corrective actions plans related to care provision in collaboration with Regional Compliance Director and Agency Leaders
  • Assists in the development and implementation of appropriate plans of correction
• Provides consultation and resources for clinical and care delivery teams for high risk, high volume and problem prone patients, including those with complex care needs
  • Assists in the development of plans of care as indicated
• Provides on-site support as directed by the VP, Clinical Practice, Quality
• Participates as needed in the selection and hiring of nursing leadership positions, provides consultation in staff clinician hires as needed; collaborates/makes recommendations in the hiring process for operations leadership positions.
• Monitors patterns and trends in state/federal survey citations recommend indicated changes in clinical practice and/or process to drive improvement
• Collaborate with operations on acquisitions, integration, and clinical needs for patients
• Keeps abreast of healthcare and industry trends, attends industry conferences to grow knowledge and expertise
• Drives improvement in efficient provision of care while protecting or improving patient outcomes
  • Assists Agency Leaders and local clinical staff in determining appropriate actions to take in managing utilization of resources and providing patient care
• Performs other duties as assigned

• Bachelor's Degree in Nursing or the equivalent
• A minimum of eight years' experience in nursing, five of which must be in hospice care
• Three years' experience in an administrative/supervisory/quality management role in a Medicare certified hospice agency generally required
• Currently licensed as a Registered Nurse (RN), in good standing in state of residence (additional state licensure may be required post hire)
• Extensive knowledge of Medicare hospice requirements, clinical service delivery, third party payer coverage, accreditation, and survey management
• Excellent analytical and organizational, oral and written communication and teaching skills
• Detail oriented, able to work independently and manage multiple projects simultaneously

• 50-75% travel may be required