Job Information
Southern Home Care Services, Inc. OUTPATIENT OFFICE OPERATIONS SPECIALIST in Louisville, Kentucky
Requisition: 2024-146016
| ID | 2024-146016 | Line of Business | Rehab Without Walls Neuro Rehabilitation | Position Type | Full-Time |
Rehab Without Walls Neuro Rehabilitation
We are seeking an Outpatient Office Operations Specialist to join the team. Our operational team members focus on efficiently meeting the needs of our clients. Learn more about this position along with the life changing services you'd be supporting and apply today!
Our comprehensive benefits include:
- Short- and long-term disability
- PayOUT daily pay option
- Life insurance
- Tuition reimbursement and discounts
- Paid time off
- 401(k) retirement savings plan
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Employee discounts
Eligibility based on location
- Provide support for current and new operations/locations to include development and implementation of front- and back-office standards of operation, policies and procedures for the outpatient division
- Train all office administrative new hires as well as follow up training for all administrative staff when required; training will include but is not limited to insurance verifications and authorizations, scheduling, billing, customer service, payor and front office policies and procedures, pay-roll, accounts payable, and EMR systems/applications
- Ensure administrative staff have access to EMR and other required systems
- Assist with Electronic Medical Record (EMR) roll-out and provide training and ongoing support for office administrative staff and other users
- Assist in resolving location Accounts Receivable and billing issues with the revenue cycle team
- Monitor and oversee timely submission of location license renewals (business licenses, operating licenses) and ensure copies of licenses are posted
- Update and maintain front-office billing policies and procedures
- Maintain spreadsheet of location quarterly Quality Assurance results
- Participate in special projects and perform other duties assigned
- Minimum of Bachelor's Degree in Business or related degree
- Medical front- and back-office experience required
- Experience with Webex EMR platform preferred
- Prior work experience in Outpatient AncillaryTherapy operations preferred
- Possess advanced Microsoft Excel skills and ability to train other users
- Proficient in Microsoft Office programs
- Demonstrate ability to analyze, design and implement effective change programs and manage multiple high-level projects
- Demonstrate effective and professional interpersonal, verbal, and written communication skills
- Able and willing to travel regularly to division locations in other states, as needed
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.