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Description

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fast-growing company. The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies.

We are looking for a dynamic, organized self-starter to join our EU Risk Governance team as a Food Safety Manager. The successful candidate will bring in-depth knowledge and expertise in EU food regulations and risk governance. They must be detail-oriented, with excellent organizational skills, strong customer obsession, and a track record of operating in a dynamic environment. The ideal candidate will be comfortable with ambiguity, have a strong attention to detail, and be motivated by a fast-paced, startup-like environment.

In this role, you will be responsible for managing safety risks and driving initiatives to detect and prevent unsafe food products on Amazon stores across the EU. Your expertise in Food Safety and Compliance programs will be crucial in defining policies and implementing compliance tools to ensure adherence to regulations and standards. You will own analysis and risk assessment activities required to formulate EU food safety policies, and serve as our go-to subject matter expert for difficult questions regarding the optimal policies needed to make scalable decisions related to food safety.

The ideal candidate thrives in ambiguity, possesses strong strategic thinking skills, and can seamlessly transition from strategy to execution. Independence in building stakeholder relationships and initiating new projects is essential. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact, end-to-end food risk governance.

We are looking someone with experience in food safety policy management or a related role.

Key job responsibilities

• Serve as the expert on EU food policy and act as the single point of contact to define policies related to food safety in the EU.

• Work with complex cross-functional teams to identify safety control gaps and develop mitigation plans with considerable impact across multiple organizations.

• Support safety and compliance escalations from internal partner teams.

• Support regulatory and media escalations related to safety and compliance issues related to food products.

• Partner to drive safety awareness and continual process improvement.

• Deliver results to achieve stated goals and projects as assigned.

About the team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or equivalent

• Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent

• Experience handling confidential information

• Advance knowledge of Microsoft Office products and applications.

Preferred Qualifications

• Professional auditing qualification, or similar risk or compliance credentials

• Experience with SQL and Excel

• Experience in program requirements definition, together with data and metrics leveraging to drive improvements

• • Experience working with public policy or legal team, influencing internal policy.
• • Excellent organizational skills with critical attention to detail, deadlines and reporting.
• • Demonstrated skill and passion for problem solving.
• • Penchant for process improvement to mitigate risk and deliver a positive customer experience.
• • Experience working independently, autonomously and collaboratively

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.