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Massachusetts Employer Community Health Worker in Lynn, Massachusetts

SUMMARY: The Community Health Worker (CHW) at the Lynn Community Health Center (LCHC) is part of an integrated and interdisciplinary care team working to address patients\' health needs. The community health worker will provide culturally appropriate individual and group health education, coaching, informal counseling, case management, care coordination, and advocacy in order to promote, facilitate and improve access to ongoing primary and behavioral health care for members of the target population. The community health worker works with interdisciplinary care teams and other providers, as appropriate to promote, maintain, and improve the patient?s health. The primary responsibility of the community health worker is to educate, advocate and coach patients who require additional support to meaningfully address medical, social, and psychological needs. The patient?s behavioral /primary care provider takes the lead role in devising patient centered treatment or action plan(s) and identifying focus areas for the community health worker to work with the patient. The community health worker collaborates closely with the provider, nurse care manager, team nurse manager, and other members of the interdisciplinary care team. The community health worker works with the patient in clinic and community settings, as well as the patient\'s home. Additionally, the Community Health Worker participates in LCHC community outreach efforts, as appropriate and as assigned.This may include participating in health screenings, health education programs or counseling at health fairs and other similar community events. The Community Health Worker also plays an important role in the community on behalf of patients to provide assistance with skill building, facilitating linkages with other community based and natural support systems, and advocating for community needs. The community health worker reports to the Director of Community Outreach, PWTF supervisor, or his/her designee. The community health worker receives input and consultation on patient centered care plans from individual behavioral and primary care providers, team nurse manager, and nurse care manager with whom (s)he shares patients. QUALIFICATIONS: \High School diploma or GED \Graduate of MA Board approved CHW Education Training Program or willingness to complete such program within 12 months of starting in the position \Ability to work with and relate to individuals and families from diverse backgrounds and experiences \Strong knowledge of local community, social service, and cultural resources \Strong organizational, interpersonal, attention to detail, time management, multi-tasking, and problem solving skills \History of good attendance and positive work attitude \Excellent communication skills and ability to set personal boundaries \Ability to establish positive and supportive relationships with and among patients and colleagues \Ability to work independently and collaborate with a team \Ability to motivate others and thrive in a fast paced environment \Willingness to openly address and acknowledge issues of addiction, substance use and mental illness \Ability to develop, adapt, and execute outreach plans \Excellent English written and verbal skills \Computer literacy and ability to document appropriately in electronic health record \Must have a valid driver\'s license and transportation \Bilingual and multilingual candidates encouraged to apply DESIRED QUALIFICATIONS: \Bachelor\'s degree in health sciences, social work, sociology, human services or related field EXPERIENCE AND TRAINING: \Three or more years experience as a community health worker or case manager in a community health setting; and/or related experience in health/human services, social services or advocacy. \Experience in outreach within mental health, community-based treatments or medical comorbidity.

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