Job Information
UW HOSPITAL & CLINICS Patient Access Representative - 31017 in MADISON, Wisconsin
JOB REQUIREMENTS: Patient Access Representative Ambulatory (Float) - 31017 DESCRIPTION/RESPONSIBILITIES: Work Schedule : This is a part-time, 0.6 FTE position. You will be scheduled every other weekend (Sat. and Sun.), 8:00 AM-5:00 PM at West Towne Urgent Care and 2 days per week floating across West Region Clinics between the hours of 7:30 AM-5:00 PM. Holiday and On call hours is required. Hours may vary based on the operational needs of the department. We are seeking a Patient Access Representative Ambulatory (Float) to: * Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit the patient. * Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills. * Cover a variety of clinic locations and hours as needed for operational needs. Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education : Minimum - High School Diploma or Equivalent Preferred - Associate\'s Degree in Business, Finance. Health Information Management or related field Work Experience : Minimum - One (1) year of experience in a customer service related field Preferred - One (1) year of experience in a healthcare, call center, business, financial or insurance related field ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=2901bc50972813f5121e70878fba5bb9 Other: Applicants ONLY to apply via URL link provided!