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Job Information
SSM Health Patient Account Representative II in Madison, Wisconsin
It's more than a career, it's a calling.
WI-SSM Health at Home Madison Hammersley
Worker Type:
Regular
Job Highlights:
Department: Medical Equipment
Sign on Bonus: $1,000
Schedule: Mon- Fri 8a-4:30p
Starting Pay: $18/hr
Shift Differentials: Available for Evenings, Nights and Weekends
Location: 4639 Hammersley Road Madison, WI 53711
Benefits
SSM Health offers competitive compensation and Comprehensive Benefits Package
Medical, Dental, Vision, Life
Income based medical insurance premium discounts
HSA/FSA options
Short and Long-Term Disability
Generous PTO Bank
403b/401k retirement plans
Daily Pay: Get paid daily doing the work you love in a way that fits your life.
Tuition reimbursement, continued education, discounts, and participations in the Federal Loan Forgiveness Program
Professional development days and opportunities for career advancement
Employee Relief Fund to help with life’s unexpected financial emergencies
Commitment to employee wellness through our EAP
Job Summary:
Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately.
Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
Identifies process improvement opportunities and participates in improvement plans.
Works on special projects as needed.
May review the work of others.
Performs other duties as assigned.
EDUCATION
- High school diploma or equivalent
EXPERIENCE
- One year experience
PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.
Department:
8081000174 Patient Acctg/Rev Cycle
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)
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