Job Information
MADISON HUMAN RESOURCES Police Court Services Supervisor in MADISON, Wisconsin
JOB REQUIREMENTS: This position supervises, manages, maintains, implements, and oversees all processes in the Court Services Unit of the Records Section for the Madison Police Department. This is responsible professional, administrative, and supervisory work in the development, implementation and operation of the Police Department\'s Court Services Unit. As the unit supervisor, this employee hires, trains, assigns, schedules, directs, evaluates, disciplines, and otherwise coordinates the staff of the Court Services Unit. This work involves the ongoing assessment, development, and maintenance of unit processes and procedures in context of departmental policy, improving efficiencies, technological systems, Madison General Ordinances and Wisconsin State Statutes, customer service needs for the public at-large, and representing the department and departmental interests at both City and State levels. The employee is expected to troubleshoot and resolve all manner of process and system deficiencies, customer service challenges, and intra/interdepartmental requests and concerns, and have the ability to determine whether information may be released in accordance with Wisconsin Public Records Law. This position operates under the general supervision of the Police Records Manager and necessitates considerable independent judgment, direct and regular consultation with command staff, and discretion on a variety of confidential departmental matters. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Bachelor\'s degree (or higher) from an accredited college or university in the area of business administration, criminal justice, or a related field; AND Two (2) years of related administrative/records processing experience in a court services or law enforcement environment incorporating automated systems; AND One (1) year of leadership responsibility. -OR- Associate\'s degree from an accredited college or university in the area of business administration, criminal justice, or a related field; AND Two (2) years of leadwork/supervisory experience in a court services or law enforcement environment incorporating automated systems. ***** APPLICATION INSTRUCTIONS: Apply Online: www.cityofmadison.com/jobs