Job Information
WPS HEALTH SOLUTIONS Unit Coordinator II in MADISON, Wisconsin
JOB REQUIREMENTS: Description Who We Are WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready. Culture Drives Our Success WPS\' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition Role Snapshot In this role, you will research and resolve complex mail questions. This member also assists in preparation of various statistical reports. Answer questions, provide training, and assist employees with work-related issues for WPS lines of business or contracts. In addition to this, this member will coordinate work activities within unit. In this role you will: Accumulate data for supervisor to prepare daily, weekly, and monthly reports. Update departmental data using Excel. Assist supervisor in monitoring, coordinating, and assigning work in mail, scanning and OCR areas. Respond to questions related to job tasks from employees and clients Maintain up-to-date knowledge of all aspects of Clerk III, Clerk IV, OCR I, Data Entry Specialist and Claims Entry positions. Update procedures and manuals Train new employees and provide follow-up training. Perform audits and document results. Train new employees, as well as assess unusual circumstance and variations in approach, often with incomplete or conflicting data. Ensure timely, accurate, and reliable deliverables for all lines of business and contracts. Assist with controlling inventories by performing all aspects of Clerk III, Clerk IV, OCR 1, Data Entry Specialist and Claims Entry positions when needed. Meet departmental requirements for quality based on weekly audits and quantity performance. Sort departmental... For full info follow application link. Wisconsin Physicians Service Insurance Corporation is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1CA7FEEA0B004E17 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.