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Job Description Summary:

The Account Team Leader or Key Account Manager provides the key client relationship to a major client or clients through relationships with senior executives and strategic leaders in the client organization in a large market or part of a large region. The role involves growing revenue by leveraging the full IQVIA portfolio and identifying new business opportunities.

The Account Team Leader coordinates the sales, business & service lines at a regional and/or market level to ensure effective execution against client needs and IQVIA revenue targets. They work throughout multidisciplinary teams to build the solutions for the clients.

Essential Functions:

• Understands the key priorities of the client and manages the activities of a sales team to achieve or exceed the assigned revenue and growth goals in assigned account(s) or sales territory.

• Takes a proactive role in contract strategy.

• Develops strategy for expanding the scope of existing contracts and identifying new business and win-back opportunities.

• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).

• As required, may lead negotiations in renewing multi-year and/or multi-country/regional contract(s) within assigned account(s).

• Develops relationships with key executives and decision makers within assigned accounts.

• Manages the overall relationship to ensure a high level of customer satisfaction with product/service offering.

• Provides leadership to the sales team and coordinates the involvement of IQVIA resources (marketing, sales specialists, consulting and client service) in actively promoting the full IQVIA portfolio of products and consulting services to anticipate and meet clients’ needs.

• Ensures the sales team is fully staffed, trained and deployed to maximize sales coverage.

• Develops and executes account plan(s) and monitors progress.

• Adjusts plan accordingly to consider new IQVIA product/service offerings as well as significant changes to business conditions.

• May pursue multi-country/regional opportunities through to close.

• May directly manage a sales team.

Qualifications:

• Bachelor’s Degree required

• At least Seven (7) years relevant sales or account management experience and/or solution sales management experience or Market Access (preferred)

• Excellent organizational and problem-solving skills.

• Ability to establish and maintain effective working relationships with co-workers, managers, clients and suppliers.

• English fluent

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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