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This is a hands-on role working to expand the capabilities and offerings of a customer community portal with the goal of delivering high quality customer experiences. The role will need to understand business capabilities and how the technology can support business processes. The role will be expected to provide technical support as issues may arise in the portals as well as execute desired changes within the portal.

Responsibilities for this position may include but are not limited to:

• Configure experience cloud portals including building new pages, helping marketing/customer service manage content, adding more self-service functionality

• Understand business requirements and processes and translate into strategy and solutions

• Collaborate with business stakeholders, program manager and product owners to build out experience cloud offerings

• Identify unused or underutilized platform features to inform future enhancements

• Proactive portal maintenance

• Collaboration with developers for deep technical enhancements

• Work in an agile construct including but not limited to sprint planning, feature breakdown, user story estimation etc.

Required Qualifications:

• Bachelor’s degree or higher

• 1+ years experience in product knowledge of Salesforce experience cloud, community specialist or administrator

• Experience working in a global operation organization

Preferred Qualifications:

• Salesforce Administrator Certification

• Salesforce Experience Cloud Consultant Certification

  Chevron participates in E-Verify in certain locations as required by law.

  Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in San Ramon, Calif. More information about Chevron is available at www.chevron.com.

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.