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About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary & Key Areas of Responsibility

We are searching for an accomplished and highly skilled Software Engineer II who specializes in Incident Response and Development Operations. In this role, you will work as a member of the development team, and have a crucial impact on maintaining the stability, resilience, and security of our software systems. You will collaborate closely with cross-functional teams to ensure efficient incident response, implement robust development operations practices, and drive continuous improvement throughout our software development lifecycle.

Responsibilities:

• Lead and actively participate in incident response activities, including identifying, analyzing, resolving, and preventing software system issues.

• Create and implement incident response plans, playbooks, and standard operating procedures to facilitate effective incident handling and minimize system downtime.

• Foster a culture of observability, emphasizing the importance of monitoring, logging, and metrics to maintain system performance and stability.

• Collaborate with software development teams to design and deploy automated monitoring, alerting, and reporting systems that proactively identify and address potential issues.

• Work closely with security teams to integrate security practices into the development process, conduct security assessments, and implement appropriate safeguards.

• Provide technical expertise and guidance in development operations practices, such as CI/CD pipelines, version control, configuration management, and deployment strategies.

• Spearhead the implementation and maintenance of infrastructure-as-code (IaC) frameworks and tools to ensure consistent and scalable infrastructure provisioning.

• Mentor and lead junior engineers, offering technical guidance and fostering a collaborative and innovative work environment.

• Stay updated with industry trends, emerging technologies, and best practices related to incident response and development operations.

Education:

• Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field.

• Possess substantial professional experience as a software engineer with a specialization in incident response and development operations or Relevant IT related training (MCSD, MCPD, etc.)

Core Competencies :

• Excellent planning and organizational skills

• Excellent analytical skills

• Initiative & innovation

• Detail orientated

• Strong interpersonal skills

• Team player

Experience:

• Minimum of 5 years fast-paced systems development, testing and implementation

• Experience with PC based development tools including:

• HTML, CSS, XML, ASP.NET, C#, VB.NET (VS2015/VS2010/VS2008) and Web Services/WCF (SOAP/REST).

• Experience with MS SQL Server, SSIS, SSRS (SQL 2014/2012/2008)

• Experience with SQL and coding stored procedures

• Experience in full SDLC for applications development

• Experience in Enterprise Software Solutions

• Report creation and analysis using SQL Reporting Service

Preferred Qualifications

• Master's degree in Computer Science, Software Engineering, or a related field. In Field job experience can be used as a substitute.

• Extensive experience in incident response management, including handling and mitigating security incidents, performing root cause analysis, and implementing preventive measures.

• Familiarity with compliance frameworks and regulations (e.g., GDPR, HIPAA, ISO 27001) and experience implementing security controls and conducting compliance assessments.

• Proven track record of leading and implementing DevOps practices, integrating security into the software development lifecycle, and promoting a culture of security awareness.

• Certification in incident response or security-related fields (e.g., Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)).

• Experience with container security, container orchestration platforms (e.g., Kubernetes), and managing containerized applications in production environments.

• Knowledge of log analysis and security information and event management (SIEM) systems to detect and investigate security incidents.

• Experience with network security protocols, tools, and technologies, including firewalls, intrusion detection/prevention systems, and vulnerability scanning.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.