Job Information
Ecumen Sales Specialist in Mankato, Minnesota
Description The Sales Specialist is responsible for partnering with the community Senior Living Consultant to meet occupancy and revenue goals. This position is directly responsible for day-to-day sales operations, lead and prospect cultivation and conversion, and move-in coordination. About Us: Ecumen Pathstone is hiring a Sales Specialist. Ecumen Pathstone is a campus community offering comprehensive care services. Ecumen Pathstone consists of assisted living, long-term care, rehabilitation care, memory care, adult day services, and independent living. Ecumen also offers homecare, hospice, as well as a supply store- all within the Mankato, MN area. Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve. Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs. Opportunity Details: Schedule: Full-Time, typical business hours. 32 hours per week. Schedule can vary dependent on community and marketing needs. Pay: Competitive hourly pay offered, alongside an outstanding benefits program. Essential Job Responsibilities: 1. Supports a relational sales process for the site. Ensures proper lead/CRM management and nurturing of prospects from inquiry to move-in including providing tours, explanation of services, follow-up, collecting reservation deposits and move-in coordination to meet or exceed sales goals and ensure a smooth transition for new residents. 2. Conducts outreach and assists with management of referral relationships with key stakeholders, such as discharge planners, county case managers, senior centers and transitional care providers. 3. Effectively communicates with interdisciplinary team members such as Senior Living Consultant, Executive Director and Clinical Lead to ensure a smooth and seamless process for the prospects from assessment through move-in. 4. Assists Senior Living Consultant with compiling and maintaining key reporting metrics that monitor site sales performance and budget occupancy. 5. Assists in the implementation of an Ecumen standard marketing and media plan to generate leads and brand awareness. 6. Stays abreast of local market trends and competitors to position the site as competitively as possible. 7. Performs other duties as assigned. Sales Specialist Minimum Required Qualifications: High school diploma or GED 2+ years in Sales and Marketing and/or healthcare related experience. Ability to communicate effectively in both verbal and written formats Proficiency in Microsoft Office software (e.g. Word, Excel, Outlook) Must be flexible and adaptable to changing situations including able to work irregular hours, attend meetings and special events. Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations Preferred Qualifications: Bachelor's degree in Sales and Marketing or related field Ability to multi-task and meet deadlines Experience with sales and marketing software Experience working with Seniors Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not othe wise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer: Minority/Female/Disability/Veteran