Enable America Jobs

SERVICE ADVISORS NEEDED FOR THE #1 HYUNDAI AND GENESIS DEALERSHIPS IN THE EASTERN REGION COME JOIN BURNS HYUNDAI AND GENESIS OF CHERRY HILL!!!   WE OFFER: * Industry competitive weekly salary, plus monthly bonuses based on production and customer satisfaction scores * Busy Service departments with an abundance of daily appointments * Choice of three health insurance plans; you choose the plan best for you and your family * Choice of two Dental plans * Paid vacation up to 4 weeks * 401(k) retirement plan with company match * Choice of two Vision and eyeglass plans * Company paid life insurance * Training program * Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more RESPONSIBILITIES: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and update customers frequently via voice, text and e-mail * Review the complementary online inspection report with the customer, noting any safety items or maintenance needing attention * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers * Follow policies and procedures written by the manufacturer REQUIREMENTS: * Proven record of achieving exceptional Customer Satisfaction * Past experience in a customer service environment with “face to face” interaction a plus * Above average energy level * Ability to work in a fast paced, process driven environment * Desire for a long term career with a growing organization * Personal and professional integrity Schedule: * Monday to Friday * Weekends