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Career Opportunities: Project Services Specialist (29684)

Requisition ID 29684 - Posted - AADG, Inc - ASSA ABLOY Door Group - USA: Iowa (Mason City) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Required: 0%-10%

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Do you have previous experience in a technical driven Customer Service role? Do you have previous experience working in the building materials industry? Are you a detail-oriented individual who enjoys making sure orders are entered correctly to ensure business goals and happy customers? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

Curries (an ASSA ABLOY branded company) is expanding our Customer Service and Project Services Team. This will be an on-site position based out of our manufacturing facility located in Mason City, Iowa.

What would you do as our Project Services Specialist?

You will translate distributor approved hollow metal submittals and hardware schedules for completeness and accuracy.You will also enter the data into Protech to generate a Curries order.

You would also:

• Translate distributor orders and schedules

• Receive and compare purchase order, sales quotation to process order

• Organize material and completed assignments according to set standards regarding order, clarify, conciseness, style and terminology

• Maintain templates and files of work and revisions based on input from internal and external sources

• Review materials and recommend revisions or changes in content, and methods required by Sales, Operations or customer requirements

• Write technical specifications, manuals, step-by-step procedures and reports, use illustrations and pictures as required

• Analyze orders to identify and correct inefficiencies in order writing process

• Follow-up on design and/or assembly problems, recommend and implement corrective action

• Review engineering changes for design changes, correct process drawings and revised instructions/manuals

• Routine interaction with manufacturing and customers should be expected

• Perform special assignments and projects as assigned

• Actively participate in providing a safe and harmonious working environment for all employees

• Assure compliance with federal, state, local and corporate governance policies, regulations and laws, AADG programs and policies and the ASSA ABLOY Code of Conduct

  The Skills and Experience you need:

• High School or GED equivalent

• Minimum of 2 years of experience in an Order Management role that is technical in nature

• Previous experience within the building material, hardware or construction industry and/or a manufacturing environment

• Previous experience or exposure to reading blueprints or schematics

• Proficient communication skills, both verbal and written

• Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously

• Must excel working in a fast-paced environment

• Previous experience/exposure working within Metal Fabrication, Hollow Metal, Door or Building Materials industries are highly desirable

  We review applications regularly, so don’t wait

  We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

  To make sure your personal data is safe, we don’t look at any applications sent by email or post.

  If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at Stephanie.mandato@assaabloy.com

  Let’s create a safer and more open world - together!

  AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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  We are the ASSA ABLOY Group

  Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

  As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

  As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.