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Job Information
Amazon Data Center IT Support Engineer, Data Centre Operations, Melbourne - Expression of Interest in Melbourne, Australia
Description
Are you excited about server and networking technology and want to work in the world's largest Data Centers?
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
This is a unique opportunity to join AWS as a Data Centre Technician in Melbourne. You will become the senior resolver for your support team and able to troubleshoot and solve complex infrastructure issues. You will help create and maintain documentation on the technologies you support and be the primary escalation point for junior staff. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved.
Key job responsibilities
Maintain a high level of system (Server/Network) reliability by prioritising and resolving trouble tickets efficiently
Share knowledge and help educate less technical staff on the best practices in Data Center Operations
Be a technical escalation point for other team members
Participate in and deliver on high impact projects
Contribute to, and improve on operational efficiency
Basic Qualifications
Server Hardware Knowledge and Troubleshooting
Network Knowledge and Troubleshooting
Drivers License
Ability to cover 24x7 shift rotation
Preferred Qualifications
Data Center Operations Knowledge
Technical Discipline Qualifications
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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