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To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by:Assisting in medical care of patients and supporting front desk functions as needed under the direction of the physician and charge nurse/office manager. PRIMARY ACCOUNTABILITIES: * Associate supports engagement through adherence to the I-CARE commitments * Maintains current CPR certification, American Medical Technologist or NationalHealthcare Certification. * Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies. * Familiar with the Health First Emergency Kardex and responsibilities as a Health First associate. * Knowledge of sterile techniques in instrument preparation, calibration, and use.

*Quality/No Harm: *

• Appropriately performs patient triage, assists physician with office procedures and accurately document patient data.
• Room and discharge patient
• Provide accurate and timely Blu Light and assures prompt documentation.
• Procedure and surgery prepping
• Suture removals and wound checks/dressing changes
• Assist provider with procedures: laser and surgical.
• Ability to perform basic computer skills pertinent to job performance
• Document discussions between patient and provider.
• Provide pathology reports.

Customer Experience:

• Demonstrates and maintains working knowledge of front desk procedures and assists in these functions when dictated by workload.
• Communicates effectively with customers (patients, physicians, and other Health First Associates), practicing excellent customer relation skills at all times while organizing and directing daily medical technician functions.
• Ensures that all exam rooms and equipment are stocked, cleaned, and ready for the next patient.
• Mentors co-workers and students technical development.
• Schedules patient surgeries.
• Able to assist patients with scheduling questions by accessing the scheduling system and ability to print needed information.
• Provide patient follow up to ensure patients participation in their care.
• Provide procedure and surgery pre-op and post-op education.

*Stewardship: *

• Coordinates medical supply ordering with practice manager.
• Utilizes supplies/equipment in a proficient and cost effective manner when performing various procedures.
• Completes all required documentation and /or required forms.
• Demonstrates effective time management skills.
• Remains flexible and adaptable to changes in workflow, processes, etc.
• Accepts changes to the schedule or workflow based on patient volumes.

QUALIFICATIONS: * High school graduate or equivalent required. * Current AHA BLS Healthcare Provider completion card prior to start date and maintain. * Certification through ACDT required within 90 days of hire. * Ability to use and operate computer proficiency required. * Good organizational and communication skills required. * Knowledge of dermatology terminology and abbreviations preferred. * Prior dermatology office experience a plus. PHYSICAL DEMANDS: * Must be able to stand, walk, bend and stoop for up to 12 hours, generally with 2-3 short breaks. * Ability to lift up to 40 pounds unassisted and transfer patients from wheelchair or standing position to exam table; correct body mechanics necessary to avoid injury to patient or self. * Visual acuity and hand/eye coordination to perform clinical tasks.

MENTAL DEMANDS:

• Ability to work in stressful environments.
• Ability to assess quickly, interpret data, assists physician in care and education of patients of various ages and levels of understanding.
• Demonstrates leadership ability and flexibility.
• Demonstrates knowledge of exposure to bio hazardous waste, MSDS substances.**

COMPETENCY ASSESSMENT/SKILLS CHECKLIST:

• Clinical assessment skills.

Job: *Technicians

Organization: *Health First Medical Group LLC

Title: *Dermatology Technician - Dermatology *

Location: Florida - Brevard County-Melbourne

Requisition ID: 072042