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Management Analyst 1 (IS Tech Coordinator)

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Management Analyst 1 (IS Tech Coordinator)

Salary

$54,454.40 - $80,724.80 Annually

Location

(Metro Square) Saint Paul, MN

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

2024-00540

Department

45A01-Info Svcs/Admin

Opening Date

06/18/2024

Closing Date

7/2/2024 11:59 PM Central

• Description

• Benefits

• Questions

Basic Function

The current vacancy is in the Information Services departments. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

Are you a detail-oriented individual with excellent organizational skills? Ramsey County Information Services is seeking an IT Coordinator to join our team! In this role, you’ll manage a variety of technical coordination tasks across Information Services and business departments, ensuring smooth operations and efficient processes.

Responsibilities of this role will include:

• Managed print coordination

• Local print exception administration

• Coordinate IT aspects of business department relocations

• Mobile device coordination

• Hardware inventory management

• Technology governance assistance

An ideal candidate will have strong organizational and communication skills, proficiency in the Microsoft Office Suite, and a collaborative work style.

Flexible Workplace

This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy (https://www.ramseycounty.us/sites/default/files/Departments/Policy%20and%20Planning/Flexible%20Workplace%20Policy%20May%202022.pdf) .

If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions (http://www.governmentjobs.com/careers/ramsey/classspecs) . Once at this page, you can browse the alphabetical list or search for a job description.

Examples of Work Performed

• Work closely with subject matter experts (SME’s) to gain an understanding of the department’s operations, systems, and business functions; analyze operational systems, programs, methods and procedures by obtaining and discussing relevant information with affected parties; research problems, prepare necessary documentation (such as work distribution charts, flow charts, movement studies and process-and-operation charts); and apply other appropriate analytical methods in order to develop the information needed to evaluate current operations, determine if existing processes could be enhanced, or identify operational needs.

• Evaluate on a continuous basis the results of analyses to be used by the department to ensure they meet business needs by identifying redundancies, unnecessary or wasteful procedures, inappropriate methods, inefficient equipment and defining other procedural or operational problems to develop plans for revising or creating new solutions.

• Provide initial and ongoing instruction and expertise in the use of line of business and other county, state, or collaboratively operated systems.

• Assist in designing new or improved solutions by establishing a time frame for a scoping phase, design concept or project to be completed, setting priorities for work to be done including proposing work distribution plans, investigating and determining the feasibility of changing procedures through the use of electronic or other means; assist in the preparation for applications testing, and/or developing other plans to revise or create new solutions of maximal efficiency; and prepare and present information appropriately to affected parties.

• Prepare reports on the analysis, evaluation, design or implementation of systems as required; build, run and modify data reports via query or other tools. This may include extraction of data from internal or external databases.

• Implement plans for new or revised systems or solutions by planning, scheduling, and coordinating related activities, which may include managing system access and backup to line of business applications; may act as system administrator for line of business applications.

• Identify department training needs; develop and update training plans and curricula; plan and execute recurring training programs for new and current employees including preparing and updating training guides and job aids, as needed.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7.

Minimum Qualifications

Education: Bachelor's degree in Public Administration, Business Management, Business Administration, Management Information Systems, or a related field.

Experience: None.

Substitution: Relevant work experience in excess of the experience requirement may substitute for the education requirement on a two to one basis.

Certifications/Licensure: Valid class D driver’s license required depending on assignment.

Preferred Experience: Project management, business analysis, EDMS (Electronic Document Management Systems), and experience with business line being assigned; with technical skills including administration of SharePoint 2010 and above, Open Text’s BIQuery, and Microsoft Office 2016 suite of products; SQL language; data analytics; process mapping; and reporting.

Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for Management Analyst 1 will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Management Analyst 1 . This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 30 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list.

Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

To print a paper application for this posting click Paper Application (https://www.ramseycounty.us/sites/default/files/Departments/Human%20Resources%20Dept/RAMSEY%20COUNTY%20EMPLOYMENT%20APPLICATION.pdf) . You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact Megan.Simmons@co.ramsey.mn.us