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Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.

Remote US - Eastern Time Zone Preferred

Your role in our future

Quadient is seeking a dedicated and experienced Director of IMS & Compliance - NORAM (North America), to join our team. This role is pivotal in deploying and managing our company's compliance programs, including the ISO certification program, within the North America region. The successful candidate will report to the Head of CSR & Compliance and work closely with the US and Canada leadership teams, as well as local IMS managers or liaisons.

Key Responsibilities:

IMS & Compliance Program Leadership:

• Lead the implementation, maintenance, and improvement of the Global Integrated Management System (IMS) in coordination with the NORAM senior leadership team.

• Ensure the effectiveness and performance of IMS & Compliance within the region, providing regular reports to the Head of CSR & Compliance.

Regulatory Compliance:

• Monitor and manage compliance with federal, state, and local regulations including EEO-1, VETS-4212, OSHA filings, and various state-specific requirements.

• Ensure adherence to OFCCP obligations and manage affirmative action plans and reporting.

Audit Management:

• Lead internal and external audits, including ISO certifications, SOC audits, and postal audits.

• Serve as the company representative for external audits and ensure timely and effective corrective actions.

Policy Development and Training:

• Promote a culture of compliance, safety, and integrity.

• Develop, deploy, and oversee training and awareness programs related to corporate policies.

• Support the development and revision of compliance policies in collaboration with the compliance center of excellence.

Data Reporting and Analysis:

• Handle annual and periodic compliance reporting including EEO certifications, affirmative action letters, BLS reporting, OEWS surveys, and workers' compensation postings.

• Manage and respond to contract requests and compliance-related data requests from contractors and vendors.

Stakeholder Collaboration:

• Work with internal stakeholders to ensure compliance risk management, reporting, and monitoring.

• Provide support and advice in labor, quality, environment, health & safety, information security, and business ethics compliance.

Continuous Improvement:

• Lead initiatives to map and improve end-to-end business processes.

• Stay informed about changes in legal and regulatory requirements and adjust compliance strategies accordingly.

Your profile

• 5-8 years of relevant experience in compliance, QHSE, or information security.

• Proven track record in managing teams and implementing integrated management systems.

• Master’s degree in a relevant field (QHSE, compliance, legal) is a plus.

• Strong knowledge of ISO standards, business ethics, and compliance regulations.

• Excellent communication and interpersonal skills, with the ability to interact at all organizational levels.

• Strong decision-making, project management skills, and the ability to manage multiple deadlines.

• Commitment to creating a dynamic and open company culture based on Quadient’s values.

• Fluent in English; some international travel required.

• Proficiency in regular computer work and sitting for extended periods.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Help us stay ahead of the curve. Apply now.

#LI-LR1

This position has a salary range of:

$127,600.00 - $191,400.00

Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings . Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we all are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture which embraces difference and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.