Job Information
FIS MANAGEMENT SERVICES LLC Chargeback Associate I in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: JOB DESCRIPTION Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Job Description We are FIS. Our technology powers the world\'s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you\'re ready to start learning, growing and making an impact with a career in fintech, we\'d like to know: Are you FIS? About the role: In this role you will gain knowledge of processes and procedures that affect credit, debit and pre-paid debit dispute processing. You will utilize your computer navigation and operational skills. If you are detail-oriented with good organizational skills, able to multi-task, work effectively in a team environment, and maintain customer confidentiality - this job is for you! This role is a day-shift position. About the team: Currently the team consists of 5 processors who communicate throughout the day and work very closely together utilizing Microsoft Teams. The team works collaboratively to meet daily deadlines. While the team currently works remotely, we anticipate the team working on site in the coming months. What will you be doing? You will be responsible for learning any new regulations and rules, and remaining current on Quest Visa and MasterCard rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing. You will handle all aspects of the dispute process in compliance with Quest Visa/MasterCard, federal and state rules and regulations. Reviews, researches and initiates the resolution of dispute inquiries from cardholders, financial institutions, merchants and internal departments. Disputes that are not processed efficiently and effectively can result in financial loss for FIS and/or... For full info follow application link. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/471A478222A84D8E