Job Information
JOHNSON CONTROLS INC Contact Center Engineer in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary and bonus plan Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding internal resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us Out: Day in the Life of the Building of the Future What You will do Are you looking for a role where you can make a different in the business & world? This role will deliver new technologies enabling our Contact Centers to saves lives! Which technologies? We are deploying the Nice CXone suite of omnichannel ACD and IVR and complementing it with Workforce Engagement, Feedback Management, Performance Management, Interaction Analytics and Artificial Intelligence. You will work with a team of call center engineering peers to deliver the future of Global Contact Centers. You\'re experienced but you haven\'t delivered all of these products before? Don\'t worry! Bring what you\'ve got and learn the rest with us! How you will do it Work on a team engaging in technical exploration, innovation, design, and delivery of new features & components Enjoy technical discussions within the team proposing solutions and alternatives Work with Architects and other members of the team to ensure the solution fits with the overall architecture Build healthy relationships with our business partners Translate business requirements into technical requirements, and vice versa Make... For full info follow application link. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/22918992D7B34B1F Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.