Job Information
NORTHWESTERN MUTUAL LIFE INSURANCE Field Experience Delivery Lead in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, our vision is to deliver financial security to help our clients live their best lives by choice. A key pillar of our vision and success is our strong, vibrant sales force. This role sits within the Career Distribution (CD), which is at the forefront of working across the home office and sales force as one team to achieve the sales and growth objectives the company expects, while delivering the experience our distribution needs and deserves. Summary As the EFX Delivery Lead, you are the primary interface between digital product, engineering and the business unit, leading the team in the delivery of work, mitigating risks and advancing the field experience priorities cross functionally. In this role, you will set major cross-departmental delivery objectives; oversee project planning coordination and business integration to ensure effective strategy implementation; establish measurement systems and targets; develop appropriate structure, process and procedures to enable project activities including business-area development, process re-engineering, and technical/systems support. You will negotiate budgets and resource allocation, facilitating timely communication between all stakeholders. Above all, you are a strategic thinker who takes ownership of issues, moving between diverse tasks with cooperation and persistence to motivate and bring out the best in those around you. Primary Duties and Responsibilities Sets project /support delivery objectives that impact the organization, business processes and system technology. Oversees the project/support planning coordination and business integration to ensure effective implementation of departmental and cross-departmental strategies. Establishes measurement systems, targets, and processes to realize the business value. Assists with function management of the division to ensure optimum efficiency, effectiveness and quality by overseeing division strategies, goals, budgets, operating policies and procedures; and compliance with laws/regulations. Sets major cross-departmental project/support delivery objectives that impact the organization, business processes and system technology. Develops appropriate structure, process and procedures to enable project/support activities. Oversees the strategic operational planning and execution to ensure effective implementation of department and cross-departmental strategies may include the following Project/support activities Business-area development Process re-engineering Technical/systems support Focuses on innovative solutions, advanced Negotiates project/support budget and assignment of resources with department and cross-department key partners based on drives and objectives. Assists with the... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/14701E984C6746DE Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.