Job Information
MILWAUKEE INSTITUTE OF ART & DESIGN Junior System Administrator in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: 1. Oversee efforts to maintain and update the college\'s databases in collaboration with stakeholders. 2. Evaluate and recommend new solutions based on research, analysis of department needs, procedures, and operations. 3. Manage the life cycle of user accounts across all campus systems. 4. Support Mobile Device Management (MDM) systems for software patches and security updates. 5. Monitor user database access for security, maintaining accurate documentation for audits. 6. Collaborate with the IT team to implement applications and ensure secure data integration between systems. 7. Ensure backup integrity through regular recoverability testing. 8. Create scripts and process automation to improve efficiency. 9. Maintain comprehensive documentation of system and database structures and procedures. 10. Manage and partner with IT consultants and contractors and effectively communicate with internal customers. Oversee contract work to ensure project and services meet the needs of MIAD as defined in the scope of the contract. This includes cloud vendor contracts. 11. Collaborate and align with the Network/Systems Manager to improve operations, decrease downtimes, streamline work processes, and ensure scalability of databases and applications. 12. Diagnose issues, follow up with stakeholders, and document solutions. 13. Serve on MIAD committees and task forces as requested, sharing information with the IT team. 14. Perform other duties as assigned by the Director of Information Technology. Skills, Knowledge and Abilities: Strong problem-solving abilities and sound judgement for decision-making with ability to appropriately escalate matters. Ability to recognize and protect confidential information in accordance with federal and state law with judgment, tact, and diplomacy in handling sensitive information and situations. Demonstrated experience maintaining a high level of integrity and discretion in handling confidential and sensitive information. Proven ability to work independently as well as collaboratively within a team environment. Strong project management skills are essential. Specify users and user access levels for each segment of database. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Bachelor\'s degree required in Computer Science or a related field. 2-3 years of experience in a similar role is preferred. Solid exposure to technologies including Microsoft SQL Server, Linux-based systems (Debian, CentOS), Azure, Microsoft Office 365, PowerShell, Bash, and Python. Experience with Helpdesk/Ticketing Systems; familiarity with Jenzabar is preferred. Experience in higher education is a plus. Application Process and Deadline: Qualified applicants should submit the following information in one (1) pdf document via email to: jrsystemadminsearchgroup@miad.edu Please save the file in the following manner: [LastNameFirstName_jrsysadmin.pdf]. A letter of interest/cover letter A resume Contact information for three (3) professional references. Initial review of applicants will occur after November 17, 2024, and will continue until the position has been filled. MIAD offers an attractive benefits package, including health, vision, and dental insurance. All final candidates extended an offer must successfully complete reference and background checks. Only pending charges or convictions that are substantially related to the position for hire will be taken into consideration when making employment decisions. A conviction record that is not substantially related to the position for hire is given no consideration in the hiring process. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.miad.edu/about-miad/people/employment-opportunities