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onsite bilingual customer service (spanish).

• milwaukee , wisconsin

• posted june 4, 2024

job details

summary

• $15 - $15.01 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4547410

job details

Randstad is seeking Qualified Professionals for an ONSITE bilingual Call Center opportunity we currently have available with a Fortune 500 Company located in Milwaukee, WI 53208. NOT REMOTE – must be able to work ONSITE in Milwaukee, WI 53208 For immediate consideration please email all resumes to Conrad.geber@randstadusa.com Job Overview:

• Company: Fortune 500 Healthcare Provider

• Location: Milwaukee, WI 53208 (ONSITE)

• Position: bilingual Customer Service Representative

• Pay Rate: $15/hour

• Schedule: 7:55AM – 5PM EST, Mon – Fri

• Start Date: 07/08/2024 (Temp to perm based on performance and business needs)

salary: $15 - $15.01 per hour

shift: First

work hours: 7:55 AM - 5 PM

education: High School

Responsibilities

• Responds to telephone inquiries and complaints using standard scripts and procedures

• Answers questions regarding child support payments posting, payments disbursement, and account histories.

• Defines or resolves inquiries received either through written or telephone correspondence.

• Gathers information, researches/resolves inquiries and logs customer calls

• Communicates appropriate options for resolution in a timely manner

• Informs customers about services available and assesses customer needs

• Maintains updated records and logs.

• All other duties as assigned

Skills

• Bilingual Spanish/English

• Follow-up

• Active Listening

• Telephone Etiquette

• Empathy

• Interpersonal Sensitivity

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

CG

conrad geber

• +1 602 200 3916 (tel:+1 602 200 3916)

• conrad.geber@randstadusa.com