Enable America Jobs

Practice Group / Department: Content Marketing Job Description We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients. The Intranet Manager will be responsible for developing and executing a comprehensive strategy to leverage our firm's intranet platform as a key tool for seamless internal communication, collaboration, and knowledge sharing among our lawyers and staff across multiple offices and jurisdictions. This is a pivotal role in overseeing the development, maintenance and optimization of our US intranet platform, helping to shape the future of the firm's intranet ecosystem. Responsibilities include but are not limited to: Strategic Planning Collaborate with senior leadership, marketing stakeholders, and key functional areas to deliver the firm's intranet strategy and objectives, ensuring alignment with overall business goals and marketing priorities. Conduct research and analysis to identify trends, best practices, and opportunities for innovation in intranet management within the legal industry. Content Strategy and Implementation Implement a content strategy for the US intranet, including the creation, curation, and dissemination of updated, compelling and relevant content to inform and engage. Partner with stakeholders across the firm to source, develop, and publish relevant content. Oversee the organization and management of content on the intranet, including documents, policies, procedures, announcements, and resources. Develop and enforce content governance policies and standards, maintaining appropriate documentation, to ensure accuracy, relevance, and consistency across the platform. Foster a culture of collaboration and knowledge sharing by promoting the use of the intranet as a central hub for communication, document sharing, and project collaboration. Train and support content Intranet contributors, providing guidance on best practices for creating and publishing content on the intranet. Partner with internal stakeholders to identify opportunities for leveraging the intranet to streamline processes, improve efficiency, and enhance the overall employee experience. User Experience Optimization Lead efforts to enhance the user experience (UX) of the intranet platform, ensuring intuitive navigation, accessibility, a robust search function and mobile responsiveness. With IT, regularly assess the functionality, usability, and performance of the intranet. Identify areas for improvement and implement enhancements such as new features, tools, and technologies. Metrics and Analytics Establish key performance indicators (KPIs) and metrics to track usage and measure the effectiveness of intranet initiatives in providing critical information, driving employee engagement, knowledge sharing, and collaboration. Generate regular reports and dashboards, providing insights and recommendations for optimization. Change Management and Adoption Develop and execute change management strategies to drive adoption of the new intranet platform across the organization, fostering a culture of collaboration and continuous learning. Collaborate with IT and L&D to provide training, support, and resources such as tutorials and documentation. Serve as the primary point of contact for user inquiries and feedback related to the intranet. Stay informed about emerging trends, best practices, and industry benchmarks in intranet management. Other duties Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee fo this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications and job-related skills Bachelor's degree in marketing, communications, information technology, business administration, or a related field is required. Advanced degree or professional certification (e.g., PMP, CMK, ITIL) is a plus. Proven experience (5+ years) in intranet management, content management, digital marketing, or internal communications, preferably within the legal industry / professional services. Strong strategic thinking and analytical skills, with the ability to translate business objectives into actionable intranet initiatives and improvements. Excellent project management skills, with a track record of successfully leading cross-functional teams and driving projects to completion on time and within budget. Proficiency in intranet platforms (e.g., SharePoint Online, Microsoft Teams, Confluence) and content management systems (CMS), with hands-on experience in customization, configuration, and administration. Outstanding communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization. Knowledge of legal industry trends, regulations, and compliance requirements is preferred. Familiarity with digital marketing tools, analytics platforms, and UX/UI design principles is a plus. Proficiency in HTML/CSS, JavaScript, and other web development languages and frameworks is a plus. Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verifyis a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity | EEO is the Law - Supplement | Pay Transparency Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Applicants with disabilities are encouraged to inform a Recruiting Representative if they require a reasonable accommodation to perform a job for which they are otherwise qualified.