Enable America Jobs

Apply for Job Job ID366133 LocationTwin Cities Job FamilyLR-Clerical Full/Part TimeFull-Time Regular/TemporaryRegular Job Code1865 Employee ClassAFSCME Unit 6 - Clerical Add to Favorite Jobs Email this Job About the Job POSITION OVERVIEW: This position supports CSE student records and curriculum through remote interactions, telephone, and email correspondence with students, staff, and faculty. Requires the ability to work independently while performing assigned operations and student records support. The work is performed using established guidelines and directives. The staff member works within university and college policies and procedures related to education and student life by responding to questions, determining and/or clarifying needs, explaining routine policies and procedures, questions, and generating/analyzing data. The staff member fosters an engaging and professional environment committed to respect, inclusivity, continuous improvement, and teamwork. POSITION RESPONSIBILITIES: Degree Audit and Clearance (30%) Compile and maintain spreadsheets used to monitor degree and minor progress, and completion Perform a preliminary review of student APAS reports for completion Create individual clearance review packets Send communications to students using established templates notifying them of the outcome of the degree review Send weekly updates to the departments with the status of their degree applicants during the review process Index review packets into the student's electronic record in Perceptive Content Use PeopleSoft to update and maintain student record information (25%). Assign Advisor Enrollment requests to add students to CSE 1001 Update and maintain CSE class schedules Applying, updating, and removing Service Indicators individually or by batch (DGR, PB, PC, RS) Applying, updating, and removing Student groups (CSSE, DTMA, DTSC, FYE, ITNW, ITPW, ITFW, SSFX, TYMP) Generate unofficial Transcripts Update student program plan and subplan Update EGT and application status Term activate Enrollment request Orientation (25%) Locking down orientation dates in the orientation database Create and update multiple spreadsheets for each orientation date Schedule orientation appointments with advisors Send reminder and pre-orientation emails to registered students Generate attendance report and update the orientation database Maintain master attendance spreadsheet Manage registration holds Check the orientation database for mismatch and not coming tags Check for students with TYMP student group Notify departments with information about student attending departmental orientation Other Duties (20%) Create academic probation review packets Maintain probation review to spreadsheet Index complete probation packets into the student's electronic record in Perceptive Content Monitor and resolve errors in Perceptive Content. Assist with review of sample plans related to Coursedog program updates Assist with review of Coursedog course updates Generate and filter reports upon request Qualifications REQUIRED: High school diploma/GED and four years operations and/or student support experience Proficiency in the following tools: Microsoft Office Suite: Ability to create and edit documents, presentations, and spreadsheets using Word, PowerPoint, and Excel. Google Workspace: Demonstrated experience with Gmail, Calendar, Drive, Chat, Meet, Docs, Sheets, and Forms. Zoom: Experience using video conferencing tools for webinars and meetings. Proven experience managing and maintaining data using data management systems. Evidence of commitment to and understanding of diversity, equity, and inclusion principles (e.g., through prior training, certifications, or direct experience). PREFERRED: BA/BS degree, or a combination of education and relevant work experience to equal at least four years. Demonstrated ability to deliver high-quality customer service with strong interpersonal and problem-solving skills. Evidence of ability to manage multiple task and effectively reprioritize to meet evolving job expectations. Willingness to cross-train and assist in various administrative or student service areas as required. Familiarity with the University of Minnesota - Twin Cities campus and its systems. Demonstrated proficient working experience with the following UMN applications: APAS: Experience interpreting academic progress reports. Coursedog: Scheduling and curriculum planning. Perceptive Content: Document imaging and workflow. PeopleSoft Enterprise System APLUS - Management of appointment blocks, reports, and student interactions. Orientation Database (ORDB) - Use in scheduling, student characteristics, and reports. Mozilla Thunderbird for bulk emailing communication Microsoft Excel: Creation and maintenance of complex spreadsheets. About the Department College of Science and Engineering Student Services provides future and current undergraduate students holistic support to promote student success, meaningful engagement, and personal and professional development. With diversity, equity, inclusion, and social justice as a cornerstone of all services, programs, and initiatives, we continuously strive to create access to opportunities, enhance inclusive environments, and identify and remove barriers for students. CSE undergraduate students are supported in a variety of ways, including, but not limited to major and career exploration, academic planning, career coaching, job and internship search strategies, international experiences, leadership and engagement opportunities. CSE Student Services department is made up of approximately 40 staff employees within six units: Academic Advising, Career Services, International Programs, Operations and Support Services, Recruitment and Outreach, Student Engagement and DEI, and Student Records and Curriculum. The Associate Dean for Undergraduate Programs leads Student Services, in collaboration with the Assistant Dean, Director of Academic Advising, and the Director of Career Services. Pay and Benefits Pay Range: $23.15 - $28.63 / hour; depending on education/qualifications/experience Time Appointment: 75%-100% Appointment Position Type:Civil-Service & Non-Faculty Labor Represented Staff Please visit the Office of Human Resources website for more information regarding benefit eligibility. The University offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Employee Transit Pass with free or reduced rates in the Twin Cities metro area How... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.