Job Information
Barnes & Thornburg LLP Technical Support Specialist in Minneapolis, Minnesota
Under the direct supervision of the Technical Support Manager and, if applicable, the local Office Administrator, and according to established policies and procedures the Technical Support Specialist ensures the secure and efficient operation of the office s systems, networks, applications, databases, telecommunications, audio/visual, end user devices (Laptops, Mobile Devices, Printers, Phones), and associated equipment/infrastructure by receiving, prioritizing, documenting, and actively resolving end-user help requests. The TSS will act as the face of the Information Technology in the local office.