Job Information
ASK Telemarketing, Inc. Customer Service Representative in Montgomery, Alabama
We are seeking a Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills and a passion for assisting customers. This role involves providing exceptional service to our clients and ensuring their needs are met promptly and accurately.
Duties: - Answer incoming customer inquiries via phone, email, or chat - Resolve customer complaints and issues in a professional manner - Provide information about products and services - Process orders, returns, and exchanges - Upsell products or services to increase revenue - Conduct outbound calls to follow up with customers
Experience: - Strong phone etiquette skills - Ability to communicate effectively - Proficiency in analyzing customer needs and offering suitable solutions
Join our team and enjoy competitive pay, opportunities for growth, and a supportive work environment. If you have a passion for customer service and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 2 years