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Vermont State Housing Authority Rental Assistance Specialist in MONTPELIER, Vermont

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1167349

Vermont State Housing Authority

One Prospect Street ? Montpelier, Vermont 05602 ? (802) 828-3295 ? contact@vsha.org

NOTICE OF OPEN POSITION

Rental Assistance Specialist

June, 2024

About VSHA: Since 1968, the Vermont State Housing Authority has been working to improve and expand

access to affordable housing throughout the state. VSHA strategically partners and collaborates with rental

property owners, nonprofit organizations, agencies, and municipalities to implement innovative programs that

promote housing access and stability for our community members with income-based and other housing

assistance needs.

Position: The Rental Assistance Specialist produces technical and administrative work of a complex and

responsible nature related to the overall day-to-day administration for a variety of HUD and State-funded

rental assistance programs. Responsibilities include the determination of applicant/tenant initial and ongoing

eligibility for rental assistance including, but not limited to, the Section 8 Housing Choice Voucher program,

Continuum of Care Homeless programs, and a variety of state-funded programs. Excellent communication

skills are required in working with applicants and program recipients.

ESSENTIAL FUNCTIONS OF THE POSITION: In accordance with HUD Regulations, regulatory agencies,

program specific requirements, and VSHA policies and procedures:

1. Intake Services:

Manages/monitors waiting lists, available subsidies, and unit vacancies.

Meets with and interviews applicants, explaining complex and differing programs along with

their individual eligibility requirements.

Assists applicants with completing required forms.

Reviews completed applications, obtaining required verifications and criminal background checks.

Applies different eligibility criteria when evaluating completed applications, determining final

eligibility of applicants for a variety of programs.

Performs mathematical calculations to accurately determine the total tenant portion which is

the basis for determining tenant rent going forward.

Issues subsidies to eligible applicants in a timely, efficient manner.

Responsible for responding to requests for, and performing, informal reviews.

Promotes and markets various housing options to general public and program applicants; and as

needed/required, assumes additional responsibilities relative to marketing and new initiatives.

2. Client Services:

Determines the ongoing eligibility of families and participants.

Processes lease-ups, rent increases, annual and interim reexaminations, often times

coordinating with the Field Representatives to get the required paperwork; verifies income and

expense information, and eligibility of new household members.

Performs mathematical calculations to determine and process adjustments to housing assistance

payments (HAP), tenant utility reimbursement payments (URP), as well as the tenant portion of rent;

starts, stops and resumes subsidy payments as needed based on calculations.

mailto:contact@vsha.org

Vermont State Housing Authority

One Prospect Street ? Montpelier, Vermont 05602 ? (802) 828-3295 ? contact@vsha.org

Prepares and reviews bi-monthly HAP reports prior to HAP being paid out.

Responsible for individual caseload and managing processing deadlines to ensure adequate

notice to tenants and landlords.

Reviews income discrepancies through HUDs EIV system and completes complex fraud

calculations for recoupment of Housing Assistance Payments.

Communicates with tenants regarding missed repayment amounts.

Responsible for preparing documentation.

Verifies with other public housing authorities th e status of program participants eligibility using the

EIV system and direct contact.

3. Verifies with other public housing authorities status of program participants eligibility using the EIV

system and direct contact.

4. Handles information requests, program explanations to applicants, participants, agencies and the

general public; resolves or refers any complaints or problems to the appropriate personnel. Refers

tenants/applicants to the appropriate agency in the community for resources not provided by

VSHA.

5. Communicates with landlords regarding changes in HAP amounts.

6. Prepares and maintains confidential applicant and program participant files, criminal record

request logs and background records, including within computerized program.

7. Responsible for generating, reviewing and certifying required regular reports, including waiting lists

and check run verifications.

8. Compiles and maintains application and tenant cer

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