Job Information
WTW Account Manager - Aviation & Space in Montreal, Quebec
The Role
As an Account Manager - Aviation & Space, you will assist with all aspects of the placement and service for WTW Aviation Clients
Assist with risk management analysis utilizing new business, renewal and claim reviews
Update and enhance policy contracts
Assist with all phases of new business, renewal and remarket processing including preparation of applications, obtaining quotes and creating proposals
Consistently prepare and submits policy change requests to carriers
Monitors status of change requests and reviews policy documents for accuracy
Assist with resolving client, carrier and/or vendor accounting issues, including coverage questions, collections, discrepancies, fee arrangements, billing controversies
Assist invoicing policy premiums
Ensure compliance with all WTW and regulatory procedures such as WEM (Willis Towers Watson Excellence Model)
Produce and regularly update bespoke policy wordings and endorsements
Contribute to the growth of the practice, office and firm
Support all of the Company's values and main objectives that may change from time to time
Ability to provide prompt and clear customer service in a high-volume, client-focused environment via both e-mail and telephone
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Requirements
2+ years of insurance industry experience, either at a brokerage or underwriter
Aviation knowledge is an asset, but not required
Ability to work with various software products necessary to perform job satisfactorily including
Proficiency with Word, Excel, PowerPoint and Outlook
Must be able to maintain confidentiality of material at all times
Excellent Communication Skills
Ability to read, understand, and process tasks by written and oral instructions
Independently carry out assignments
Ability to work well with others and provide assistance cooperatively and courteously
Proficiency in English and French, both written and oral
Insurance Brokerage License required within 90 days of joining
Equal Opportunity Employer
WTW
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