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Your Impact

The primary purpose of this role is to have ownership of a Dropship segment that are medium to large in size, complexity, and that typically involve multiple stakeholders/ cross functional groups. This includes responsibility for managing work streams end-to-end through the planning, development,

execution, process improvement and implementation stages. This role will also have people leadership responsibility for more junior associates. Overall, this role contributes to an organizational function that plays an important role in moving digital commerce forward by driving ongoing improvements for increased digital sales/conversion.

What You Will Do

•Leads the execution of an online business segment(s) that drives revenue and increases market share.

•Develops operational plans for the team, manages execution, and measures the KPIs.

• Analyzes online business opportunities the dropship business and develops plans to close the gap and exceed customer expectations. Provides direction to the team on research needed,

actions to take, and priorities.

• Oversees work and execution plans, partnering with the business teams to translate business plans into tactical action items. Partners with cross-functional business and technology teams to identify

and manage interdependencies.

•Manages risks, issues, decisions and scope changes.

• Holds team accountable for meeting or exceeding expectations by managing milestones and deliverables and coordinating team activities.

• Analyzes multiple sources of data (e.g. sales, customer feedback) to identify areas of optimization, create hypotheses, and define business value to ultimately drive action for improvement.

• Serves as a subject matter expert for dropship to support cross-functional business team needs. Ensure the needs are understood, defined, prioritized, and implemented to

close the gap.

• Builds and manages relationships with diverse project stakeholders on business and tech/agile teams by communicating goals, inputs needed, outputs expected, and questions/feedback to ensure that all parties are informed and working to achieve business outcomes.

• Develops and communicates changes or improvements for Dropship as it relates to initiatives, capabilities, and features to ensure business teams are appropriately informed. Teach business leaders, peers, and working teams about components and importance of online business segment(s).

• Provides leadership to a team of 1-2 US direct reports and 3-5 SSCB reports by attracting and hiring talented individuals, setting goals, communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, and managing performance.

-Identifies formal and informal training opportunities to develop technical skills for the individual and team.

• Identifies resource requirements needed from functional teams such as Core and Online Merchants, Store Operations, Pro, Supply Chain, Tech, and Finance.

• Assigned business segment may be within one of the following areas: Stores, Supply Chain, Pro & Services, Customer Engagement, Product & Pricing

Required Qualifications

•Bachelors Degree in Business Administration, Marketing, Operations, Computer Science or related field (or equivalent work experience in a related field).

•6 Years online/retail merchandising or business operations OR 4-6 years experience from relevant online/merchandising teams or organizations (internal only)

•4 Years leadership experience with direct or indirect report responsibility and managing 1-2 cross-functional teams/resources

-Proficiency in Excel, Jira, Looker, PowerBI or other BI Tools,

Preferred Qualifications

•Masters Degree in Business Administration, Marketing, Operations, Computer Science or related field (or equivalent work experience in a related field).

•4 Years managing a business segment

•Experience in Order Fulfillment, BOPUIS, Supply Chain, Vendor Operations, Analytics or Project Management

-Corporate experience, retail a plus

•International/global workforce experience

-Experience in SQL, Python a plus

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .#LI-81CLEE

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $95,500.00 - $159,200.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.