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West Virginia University Intake Coordinator - Center for Excellence in Disabilities in Morgantown, West Virginia

Description The Center for Excellence in Disabilities at West Virginia University is currently accepting applications for an Intake Coordinator About the Opportunity The purpose of this position is to provide administrative support, including: care coordination, referral assistance and linkages for individuals with disabilities seeking services throughout the WVU Center for Excellence in Disabilities (WVU CED) and surrounding communities.

The position's primary focus is greeting and checking-in visitors to the CED's Morgantown office and helping consumers navigate WVU CED services and supports. The individual in this position will engage with clients to connect them to clinical care or other WVU CED services and supports. This position will be responsible for intake, scheduling and registering for all clinical appointments. This position will act as the front-line face of the CED. As such, this individual will answer phone calls, schedule appointments, greet visitors, and route incoming calls. Duties may also include providing information and referral to partnering and community agencies as needed.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: * 37.5-hour work week * 13 paid holidays (staff holiday calendar) * 15 annual leave (vacation) days per year or more based on years of service (employee leave) * 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) * WVU offers a range of health insurance and other benefits * 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's. * Wellness programs What You'll Do Administrative tasks: Provide direction and expertise in day-to-day Center operations and provide necessary linkages between and among Center faculty, researchers, and administrative staff Greet and assist visitors in a professional, timely, and friendly manner. Clearly determine the purpose of the visits, answer questions by using available materials and knowledge, direct visitors as needed in an accessible manner. Distribute incoming mail and packages and complete receiving processes for orders. Oversee basic CED procedures for WVU and Research Corporation CED staff, including training staff in policy and protocol as needed. Care Coordination: Coordinating Client care services on a daily basis to ensure clients, family members and staff are provided comprehensive wraparound support. Use clear and concise communication to gather information and provide linkages and referral services to individuals, caregivers, and professionals to access information or services to meet their individual needs. Primary contact to communicate and manage client needs service to staff as needed and in a timely manner. Provide client support to establish rapport and communication with provider for ongoing support. Clinic Support: Follow intake procedures set by clinics using... For full info follow application link.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.

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