Enable America Jobs

Work Location:

Mount Laurel, New Jersey

Hours:

40

Pay Details:

$86,840 - $139,360 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Human Resources

Job Description:

Job Description Summary:

As an Instructional Designer for our Financial Crime Risk Management Training and Delivery Team, you will play a key role in developing high-quality training materials and resources to support the effective delivery of financial crime risk management programs. Your expertise in instructional design principles will contribute to the development of engaging and impactful learning experiences for our participants.

The Senior L&D Designer consults, scopes, recommends, and ensures effective development of high quality, multi-approach blended learning and performance solutions on a variety of learning projects that support business strategic priorities.

Key Responsibilities include:

• Collaborate with subject matter experts, trainers, and other stakeholders to analyze training needs and define learning objectives for financial crime risk management programs.

• Design and develop instructional materials, including e-learning modules, instructor-led presentations, participant guides, assessments, and other learning resources, that align with defined learning objectives and instructional strategies.

• Utilize instructional design methodologies, such as ADDIE (Analysis, Design, Development, Implementation, and Evaluation), to create effective and engaging training content.

• Incorporate interactive elements, multimedia components, and scenario-based learning experiences to enhance learner engagement and retention.

• Incorporate adult learning principles and instructional design best practices to optimize knowledge retention and transferability.

• Ensure training materials comply with bank policies, industry regulations and best practices in financial crime prevention.

• Conduct thorough reviews and quality assurance checks of training materials to ensure accuracy, consistency, and alignment with regulatory requirements and organizational standards.

• Piloting and evaluating training materials with diverse audiences to gather feedback and make iterative improvements.

• Stay informed about industry best practices, emerging trends in instructional design, and advancements in learning technologies to continuously improve training content and delivery methods.

• Provide guidance and support to trainers and facilitators in effectively delivering training content and implementing instructional strategies during training sessions.

• Collaborate with cross-functional teams, including graphic designers, multimedia specialists, and technology experts, to create visually appealing and technically sound training materials.

Depth & Scope:

• Supports large enterprise/multiple business line projects

• Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas

• Handles projects with high risk profile, CEO deliverables or with business strategic imperatives

• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations

• Acts as a technical expert/lead integrating cross function understanding within their own field of specialty; may coach/guide junior designers with subject related expertise

• Leads cross-functional projects with significant resource requirements, risk and/or complexity

• Independently manages end-to-end functional programs

• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions

Education & Experience:

• Undergraduate degree or equivalent work experience; degree in Instructional Design, Education, Training and Development, or a related field preferred

• 5+ years of experience

• Proficiency in instructional design software tools, learning management systems (LMS), and multimedia authoring tools (e.g., Articulate Storyline, Adobe Captivate)

Preferred Skills:

• Excellent written and verbal communication skills, with the ability to effectively communicate complex concepts and information in a clear and concise manner.

• Creative problem-solving skills and attention to detail, with the ability to design innovative learning solutions that address diverse learning needs and preferences.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment, managing multiple projects simultaneously.

• Strong project management skills, including the ability to prioritize tasks, meet deadlines, and adapt to changing priorities as needed.

• Advanced degree or professional certification in instructional design or e-learning development preferred.

• Possesses deep subject matter expertise in the area of design, along with knowledge of external design best practices, emerging trends, and vendors.

• Adaptable and flexible to change.

• Ability to take strategic direction and follow through with execution plans.

Customer Accountabilities:

• Recommends the curation of learning solutions leveraging existing assets while identifying any net new development required

• Conducts comprehensive learning needs analyses for more complex projects to enable the most innovative design and delivery of detailed learning recommendations

• Collaborates with L&D partners to build business requirements, training plans and other documents to enable effective design and development

• Conducts reviews post implementation against critical success factors and incorporates the learnings/findings into subsequent projects and programs for continuous improvement

• Oversees the management of projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership

• Ensures learner accessibility and principles of diversity and inclusion in designing a variety of learning solutions, leveraging established standards and templates where possible

Shareholder Accountabilities:

• Closely works with L&D partners to design the operational plan for a variety of projects supported – adjusts priorities and direction/focus of work based on changing business needs

• Adheres to enterprise frameworks or methodologies that relate to the L&D design function

• Partners with L&D partners to ensure effective and timely business subject matter expert support, delivers comprehensive “train the trainer", transitions and program maintenance processes

• Champions and owns creation and consistent use of best-in-class common practices, processes and measures across the design/development, program evaluation and learning consulting functions

• Provides deep subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement

• Ensures program ownership responsibilities are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary

• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest

• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

• Participates in personal performance management and development activities, including cross training within own team

• Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day- to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.