Enable America Jobs

Overview

Imagine a career where your unique experiences and creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized on Fortune’s 100 Best Companies to Work For, Best Large Workplaces for Women, and at the top of Fortune’s World’s Most Admired Software Companies. Immerse yourself in our award-winning culture while creating breakthrough solutions that change the financial lives of more than 100 million personal users, 7 million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. We believe everyone should have the opportunity to prosper and we never stop working to find innovative ways to make that possible.

Our mission is to ensure the experience of paying and being paid is as seamless, personal, and ubiquitous as possible. As a Senior Product Manager on the Intuit Embedded Fintech team, you’ll be responsible for helping shape this experience, thus impacting the business growth and engagement. Intuit’s Embedded Fintech platform orchestrates the movement of money between all users on our products (consumers, small businesses, vendors, contractors, etc.), processing payments or invoices at the scale of 10s of millions per day.

What you'll bring

• Bachelor's degree in Computer Science (or related technical field involving programming), or equivalent work experience

• Experience building high performing teams.

• Experience in leading teams in the areas of reliability engineering.

• Experience in leading company wide initiatives

• Proven experience in the ability to influence others, outside of the team.

• Experience with building, upgrading and managing Kubernetes clusters

• Familiarity with logging and metrics framework, such as Fluentd, Prometheus and Jaeger

• Exposure to writing high quality Python and Java code

• Ability to debug, optimize code, and automate routine tasks.

• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.

• 5+ years of experience with leading production operations managing large scale systems.

• 4+ years of experience with leading software development or working knowledge of software development. Open source development is a plus.

How you will lead

• Build and lead a team of strong engineers in developing tools and platforms in Quality and reliability engineering, including chaos, performance and load testing.

• Be the company wide change catalyst in driving best practices for operational excellence.

• Lead the development of observability components for massive scale platforms, in order to detect issues quickly and isolate the problem as part of fast recovery.

• Lead engineers in building tools to enable platform consumers to troubleshoot and triage issues in a self-serve mode.

• Deliver progressive rollout for platform changes via canary deployment and auto-rollbacks based on platform health.

• Lead the performance testing for the platform, focusing on responsiveness and optimal resource usage.

• Lead the FMEA (Failure Mode Effective Analysis) and Chaos Engineering for critical platform components, identifying resiliency gaps and preparing the team for faster recovery from production incidents.

• Lead the development of tools to enable fast and reliable updates to 100s of kubernetes clusters

• Lead the troubleshooting of complex issues, and management of stakeholders expectations during incidents while troubleshooting.

• Develop partnership with product management, central infrastructure, tools, network engineering, software engineering and other related groups to improve the efficiency of large-scale distributed infrastructure.

• Understand and contribute to technical architecture, capacity plans, tooling plans for prioritizing technical and resource challenges.

• Supporting and coaching other engineers, pair programming or peer reviewing code, helping to ensure that all engineers are growing and part of a community

• Drive and own Root Cause Analysis (RCA) for specific applications.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.