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Essential Responsibilities and Tasks Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician

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Set up fecals, smears, and skin scrapings as allowed by state rules and regulations

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Maintain the flow of the Cycle of Service in accordance to position

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Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets

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Serve as support to the Client Services Coordinator staff on an as-needed basis

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Hold or restrain pets during examination, treatment, or inoculation

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Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations

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Monitor the comfort of hospitalized patients

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Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician)

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Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician

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Clean the surgical suite and instruments

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Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols Other job duties as assigned

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Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service

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Gains and shows personal satisfaction from delivering great service

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Takes on additional responsibility when both big and small tasks need to be done

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Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals

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Exhibits honesty, discretion, and sound judgment