Job Information
Whirlpool Corporation Financial Operations Manager - B2B Customer Solutions in Mt Pleasant, Wisconsin
ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
The team you will be a part of
The Finance Operations team reviews, evaluates, develops, implements, maintains and verifies internal and business controls for processes, systems, financial statements, journals and reports in compliance with corporate objectives and government standards such as the Sarbanes-Oxley Act (SOX) or the 8th Company Law Directive. Ensures that documentation for all processes across the organization is reviewed and updated periodically. May coordinate with external auditors to prepare the attestation of management assessment on internal controls.
This role in summary
Currently, Whirlpool Corporation is seeking qualified candidates to fill a key position on our Insinkerator Customer Solutions team in Mount Pleasant, Wisconsin. In this role, you will be accountable for all financial operations within a B2B customer base. This role is expected to work collaboratively with sales, logistics, and order management to provide efficient payment and safeguard the organization to mitigate risk within the accounts receivable. Directly leading cash application, collections, dispute resolution, sales and use tax, and data management. #LI-DD1
Your responsibilities will include
Oversee the credit functions for Insinkerator including but not limited to the below:
Manage the extension of new credit for any new customers as well as monitor and adjust as necessary any credit limits as deemed necessary throughout the year.
Responsible for the risk of the Accounts Receivable portfolio, run and interpret credit reports to protect against deteriorating credit situations. Lead KPIs in collections to meet or exceed collection targets.
Lead offshore collection team and directly assist with challenges and escalations.
Prepare the Bad Debt Analysis at the end of each month and report out.
Schedule and lead monthly briefings on any credit issues with sales and finance.
Held accountable for dispute resolution with realistic goals, report out areas of concern to stakeholders, and collaborate to find solutions and decisions.
Prepare monthly cash forecast by the second working day of the month.
Perform month-end accounts receivable closing duties, including clearing of invoice errors or incomplete customer setup identified on the month-end dashboard and collaborating with finance on AR reconciliations.
Responsible for accurate and timely cash application.
Responsible for accurate and up-to-date sales and use tax for all trade customers.
Manage documentation and forms for UCC (Uniform Commercial Code) filing, lien waivers, bankruptcy, and escheatment.
Other duties as deemed necessary.
5% domestic and/or international travel
Minimum requirements
Bachelor's Degree
5+ years experience in a leading financial role
Preferred skills and experiences
In-depth knowledge of financial regulations, reporting standards, and tax laws
Strong analytical and problem-solving skills
Ability to manage multiple tasks and meet deadlines
Practical understanding of Oracle or other ERP (SAP, JD Edwards, etc)
Advanced MS (Microsoft) Excel skills
Self-starter who understands the importance of being proactive, staying positive, having a sense of urgency, and collaborating well with others.
What we offer
Generous benefits package (https://www.whirlpoolcareers.com/work-with-us-ca-experienced/) , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool’s Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We apply ‘always on’ flexibility to all work days. You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. Employees in this role work in person Monday through Thursday with the option to work from anywhere on Friday.
We offer other flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:
Flexible Friday - Option to work extra hours Monday through Thursday to finish up work early on Friday.
Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
Sabbatical - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .
At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
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