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With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Microsoft’s Security platform and products leverage and secure Azure, the most comprehensive, innovative, flexible, and Secure cloud platform today, and Microsoft 365, the most comprehensive productivity and collaboration platform. Microsoft is hiring security professionals to drive customer security adoption for customers around the world. Microsoft continues to invest over $1B per year in cybersecurity and research, to provide its customers with solutions that integrate across the ecosystem by connecting and securing all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio.

We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive our customer’s security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.

As a Cloud Solution Architect - Security you will specialize in one or more of the following categories: Cloud Security, Threat Protection, or Identity and Access Management (IDAM) depending on your experience.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

This role will give you the opportunity to leverage your experience in customer-facing roles and success in leading in-depth technical security architecture discussions with customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to to Secure our customer’s technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.

Key responsibilities include:

• Land an end-to-end value prop for Security (i.e. Zero Trust) which spans the breadth of Microsoft Security offerings.

• Empower customers in their Microsoft Security adoption journey, helping them to define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft Azure and M365 E5 Security Services including Identity and Access management, Threat Protection, Cloud Security, Information Protection.

• Perform hands-on activities, supporting the customer in evaluating native security solutions in areas such as Microsoft 365 Defender, Microsoft Defender for Cloud, Sentinel, and Azure Active Directory, among others.

• Accelerate Business Value of overall Azure adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” or “Well-Architected” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.Apply technical knowledge to architect security solutions that meet business needs, infusing key security technologies where appropriate.

• Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.

• Be a Voice of Customer to share insights and practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.

• Trouble shoot technical issues to prove value of implementation of Security technologies.

• Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

• Orchestrate technical resources that may be required to deliver business outcomes.

• Other

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND several years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting

• OR equivalent experience.

Additional or Preferred Qualifications

• Business Value:The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy

• Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.

• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.

• Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."

• Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what is said

• Breadth of technical experience and knowledge in foundational AI, architecture design, with depth / Subject Matter Expertise in security.

• The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends and knowledge of competitive Landscape of cloud security platforms and competitors; Subject Matter Expertise in two or more of the following security solutions:

• Threat protection, SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Infrastructure; Cloud Security (Microsoft Defender for Cloud, Sentinel, Copilot for Security); Data Security; Certification in one or more of the following technologies preferred: Microsoft 365 Security Administrator, Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .