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Are you looking for a product management role where you will be working with brand new products? Have you been following the news around advancements in AI? Are you passionate about cybersecurity? Do you enjoy working on a high-performing, fast-paced team? Do you thrive in ambiguity? If so, we are looking for you!

Our culture is one of ambition and science. We aim to dream boldly, ignite imaginations, and push boundaries. This is not a team that is content with the status quo; we are driven by the thrill of pursuing high-risk, high-reward opportunities. We believe in a future that is brighter and better than the present, and we want to be the ones who make it happen, first.

The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must work to develop and improve products that keep our customers safe. The Customer Experience Engineering (CXE) team within the Microsoft Security organization is at the forefront of this effort, engaging directly with customers to contribute to their success. The CXE team assists in the onboarding of customers to our products, focuses on delivering a top-notch customer experience, and drives a data-driven feedback loop to inform product decision-making.

We recently announced Microsoft Copilot for Security, our new AI-based security offering that will enable security professionals to move at the speed and scale of AI. Security Copilot combines the latest Large Language Model (LLM) technology with the full power of the Microsoft Security products that our customers are already using. We are seeking a Product Manager to join our Security Copilot CXE team.

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#SecurityAI

Responsibilities

As a Product Manager on the Microsoft Security Customer Experience Engineering (CXE) team, you will be responsible for the following:

Understand SOC functions and workflows, such as incident triage and investigation, and translate those insights into successful customer experiences with Microsoft’s Security AI product.

Support customers, partners, and engagement teams as the Security AI product evolves.

Serve as a point of contact in Microsoft Security Engineering for assigned customers and partners.

Host reoccurring meetings with design partners to gather feedback and introduce Microsoft Security SMEs (subject matter experts).

Work towards becoming a subject matter expert on the Microsoft Security AI strategy and supporting product technologies (Microsoft 365 Defender, Sentinel, and Intune) to effectively guide customers and partners.

Act as the advocate and interface between customers, partners, and the Microsoft Security product and engineering teams for Microsoft’s Security AI product and the Microsoft 365 Defender product suite, Sentinel, and Intune to ensure customer and partner issues are properly addressed, drive critical feedback and insights, and gather customer requirements to improve the product, value to customers, and product adoption.

Work directly with customers at all levels of their security organization from analyst to CISO to support investigation and response.

Embody Microsoft’s culture and values.

Qualifications

Required/Minimum Qualifications:

• Mid-level experience in a technical role in the area of Security Operations, Threat Intelligence, Cyber Incident Response, or Penetration Testing/Red Teaming.

• Advanced knowledge of operating system internals and security mechanisms.

• Experience analyzing attacker techniques.

• Skilled working with extremely large data sets, using tools and scripting languages such as: Excel, KQL, Python, Splunk, and PowerBI.

• Knowledge of kill-chain model, ATT&CK framework, and modern penetration testing techniques.

• Familiarity with the Microsoft 365 Defender suite of products, Sentinel, and Intune.

• Clear and effective communication skills with excellent interpersonal skills, excellent written and spoken communication for both internal and external audiences, and the ability to adapt to your audience (including senior executives).

• Ability to go deep in technical/solution areas with drive and a growth mindset.

• Experience working with multiple stakeholders leading highly visible initiatives/products/projects at scale.

• A strategic mindset and vision to anticipate future demands and competitive needs.

• The ability to partner closely with both internal and external customers and partners. Positive and collaborative team player with demonstrated ability to work on cross-team projects.

Preferred Qualifications:

• Knowledge of operating system internals, OS security mitigations & understanding of Security challenges in Windows, Linux, Mac, Android and iOS platforms.

• Excellent cross-group and interpersonal skills, with the ability to articulate business need for detection improvements.

• Knowledge of major cloud and productivity platforms as well as identity systems and related security concerns.

• Experience with curation of Threat Intelligence.

• Experience with direct customer communication in a service delivery role.

• Experience with reverse engineering, digital forensics (DFIR) or incident response, or machine learning models.

• Experience with system administration in a large enterprise environment including Windows and Linux servers and workstations, network administration, cloud administration.

• Experience with offensive security including tools such as Metasploit, exploit development, Open Source

• Intelligence Gathering (OSINT), and designing ways to breach enterprise networks.

• Additional advanced technical degrees or cyber security certifications such as CISSP, OSCP, CEH, or GIAC certifications

• Familiarity with Microsoft 365 products, such as Exchange Online, SharePoint Online, OneDrive, Teams,

• Intune, and Azure Active Directory.

• Experience with reporting, analytical, and dashboarding capabilities including Microsoft Dynamics 365, Power BI, and Excel.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .