Job Information
Nielsen Quality Assurance Analyst in Mumbai, India
The Quality Assurance team is responsible for quality checking core functions within Audio processingworkflows. A total of 5% of all work is QA’d, and the Quality Assurance team will verify proper data entry andproper adherence to policy.
Job Responsibilities:
Learn multiple functions within the processing workflow.
Understand guidelines and policies for each distinct function that will be QA’d
Navigate internal systems to pull data for review
Review processing actions for completeness and correctness
Identify and document processing errors
Adhere to daily quality and productivity targets
Communicate trends to management team when observed
Adhere to strict confidentiality standards
Assist with special projects as needed
Role Requirements:
High School diploma or GED equivalency (prefer Associate’s or Bachelor’s degree)
1 year experience in a production or related environment
Strong analytical, critical thinking, and decision making skills
Excellent written and verbal communication skills
Strong reading comprehension for documented procedures
Computer and typing skills (data entry)
Ability to work in a fast paced production environment and meet delivery deadlines
Shift Requirements:
- 10:00AM-6:30PM Eastern Time M-F
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