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Senior Implementation engineer / Professional Services Consultant

Do you have experience as an Implementation Engineer?Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others?

About the Business

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/

About our Team You will be part of the Professional Services team, working closely with our Product Technology, Sales and Product Management teams. The Professional Services team is recognized for its passion and professionalism, with a fun, energizing and fast-paced work environment.

About the Role The role will report into the Regional Lead, Professional Services, and collaborates closely with other Professional Services team members on client projects.

About the Responsibilities:

• Using your understanding of compliance and sanctions risk management, provide advice and support to clients on compliance and risk regulations, systems and processes.

• Investigate and analyze client business activities and processes to make them more efficient and compliant using LNRS products.

• Conduct workshops to gather and analyze client requirements and recommend solutions.

• Understand client use cases and requirements and apply best practice to client implementation.

• Identify, analyze, and interpret trends or patterns in complex data sets.

• Ensure the integrity of project data, including data extraction, storage, manipulation, processing, and analysis.

• Perform the functional customization of the solution.

• Train end users on the new systems and processes.

• Create and deliver ad-hoc reporting as well as automating on-going reporting to meet client needs.

• Manage project prioritization, planning and tracking to ensure quality and timelines of deliverables to the client are met.

• Deliver, install, and configure all applications to specified requirements and provide technical training and transfer of knowledge.

• Troubleshoot client issues during implementation.

• Maintaining strong client relationships through regular close contact.

• Organizing and executing deep technical and product health checks and audits for clients.

• Owning and coordinate quality reviews – escalating issues appropriately and prioritizing activities.

Requirements

• Have completed undergraduate studies in a technology-based discipline.

• 5+ yrs. of Implementation experience.

• Experience in either a data analysis role or technical role involving product support and/or implementation

• Experience in interacting with clients in either a service-oriented or product-oriented company.

• Be analytical, good at problem solving, and troubleshooting skills

• Enjoy a team-based, collaboration and supportive environment

• Have excellent organizational skills, prioritizing a dynamic workload

• Knowledge of Unix, Windows Operating Systems,RDBMS &SQL.

• Knowledge of Application Servers Deployment (Apache Tomcat).

• Strong MS Office expertise, especially Excel.

• Knowledge of scripting languages (Python, C#, VBA).

• Experience with technical implementations.

• Affinity or experience within the Compliance domain: CTF (Counter Terrorist Financing), AML (Anti-Money Laundering), or KYC (Know Your Customer) sanctions screening, transaction-screening/monitoring

• Experience of working in a multi-national and multi-cultural environment

Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000)

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.