Job Information
Celonis Workplace Services Coordinator in Munich, Germany
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
The WPS Coordinator, Facility Services, is an integral part of a global Workplace Services Team, based out of our Munich Headquarters.
You are reporting into the Workplace Services Senior Manager and working closely with the WPS Coordinator, Hospitality & Event Services, who will act as your replacement.
You will lead a small team of Facility Services Contractors like Handyman and Day Cleaner.
The Role:
As an integral part of the Munich Workplace Services team, the WPS Coordinator, Facility Services, oversees the following areas, ensuring a 5-star employee and customer experience every day throughout the entire office:
Facility operations incl. building maintenance
Office maintenance including PPM (planned preventive maintenance) & janitorial services
Maintenance of all MEP (Mechanical, Electrical, Plumbing) assets that are non-IT equipment
Plant care
Space Planning
Local Office Security operations
Health & Safety
Local budget responsibility
The work you’ll do:
Facility Services:
Facility cleanliness, a show-ready office appearance and functionality, including conference rooms and common areas such as lobbies and kitchens
Ensuring plant care as well as the overall "look & feel" in the entire office
Local budget responsibility incl. finding cost savings and developing creative ideas - according to the respective need
The monitoring of optimal office space planning and provisioning of utilization recommendations including end-to-end project management of office relocations, move logistics, expansions or densifications
The implementation of new operational initiatives and effective roll-out to the respective location, autonomous ablement to develop and implement solutions
Balancing a wide range of long-term projects to improve the day-to-day operations of your local office
The maintenance of our standard operating procedures at your location
Partnering with IT and people development teams to deliver a world-class employee experience. This includes the participation and coordination of new hire activities and their furniture and equipment preparation to deliver a high-quality experience from the first day on as well as taking care of providing a smooth transition to leavers
Ensure supervision of the execution of services or deliveries by third-party suppliers in the office
Team Leadership:
Management and motivation of a diverse team with varied skill sets being at different career stages, ensuring they are able to provide an excellent level of service to our people and are capable of delivering results on time and with highest quality
Identify training needs, organize, prepare and conduct training
Evolve operational standards and processes
Verifying all work is executed in a timely manner, within budget and at the highest quality level
Organize Team Meetings in collaboration with Leadership team
Ensure efficient ramp up of new team members and replacements, by maintaining onboarding plans and ensuring they are followed
Ensure all checklists and playbooks are regularly maintained (by the team)
Collaborate closely with the WPS Coordinator, Hospitality & Event Services to ensure seamless cooperation between the teams
Vendor and Stakeholder Management:
Local vendor Management including contract and relationship management
Invoice handling, proposals and other service provider submittals associated with your location
Close relationship with the local building management to ensure fully operational offices at all times
Maintaining timely, positive and professional communication with stakeholders and our people at all times Health & Safety and Security:
Ensuring Workplace health & safety of our people by implementing/maintaining/updating our emergency action plans and providing health and safety risk assessments as needed
This does include training and any kind of emergency action as required
Serving as a main point of contact for building emergencies, including after hours and weekends
The qualifications you need:
5+ years of operations and office management experience desired, preferably in a fast-paced tech environment, hotel, or professional services environment with a focus on facility management
Leadership and administrative skills, excellent IT and AV skills and a basic financial understanding
Able to find cost savings or to develop creative ideas - according to the respective need
A high level of service orientation, as well as strong time-management, prioritization and problem-solving skills
Ability to operate calmly under pressure and manage competing priorities and to to autonomously develop and implement solutions
Personal awareness, great communication skills (fluent in German, oral and written; basic English is required) and relationship management skills as well as well-groomed appearance and smart attire, professional body language at all times
Understanding of continuous improvement methodologies
Charismatic team player with the ability to coordinate themselves, a sense of humor and eye for detail
Reliable, accurate and detail-oriented with a proactive Can-Do attitude
What Celonis can offer you:
The unique opportunity to work with industry-leading process mining technology
Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
A global and growing team of Celonauts from diverse backgrounds to learn from and work with
An open-minded culture with innovative, autonomous teams
Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
A clear set of company values (https://www.celonis.com/company/values/) that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us
Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video (https://academy.celonis.com/learn/video/discover-the-ems) .
Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better (https://www.celonis.com/careers/diversity/) .
Accessibility and Candidate Notices (https://www.celonis.com/careers/candidate-notices/)
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