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Office Support Representative Senior - (Onsite) Preventive Health Services

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Office Support Representative Senior - (Onsite) Preventive Health Services

Salary

$40,200.79 Annually

Location

Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA07208

Department

Health

Opening Date

04/04/2024

Closing Date

6/30/2024 11:59 PM Central

• Description

• Benefits

• Questions

Position Description

MPHD is seeking an Office Support Rep 3 to provide excellent customer service to our clients in our The Preventive Health Clinic. The work involves all phases and functions of a Customer Service Center supporting our Preventive Health Clinic. Typical work involves greeting clients and performing a variety of administrative and clerical duties involving all functions of a Customer Service Center supporting the Preventive Health Clinic.

If you have any questions about this position, please contact MPHD HR at (615)-340-5640.

Typical Duties

• Serves as first responder to incoming phone lines, directing calls as needed.

• Greets and actively assists patients from culturally diverse backgrounds.

• Processes patients in and out of the clinic by registering them into our system and later, checking them out.

• Provides appropriate information and a positive environment for all patients.

• Performs all clerical duties needed to maintain efficiency of daily operations of the Preventive Health Clinic .

• Enters laboratory reports into electronic database management system.

• Maintains patient charts in a timely manner to ensure accuracy and consistency.

• Collects, processes, and records financial information and transactions for fees collected.

• Codes data according to prescribed accounting procedures.

• Orders, tracks, and distributes supplies as directed.

• Takes minutes at meetings as needed.

• Composes letters, memorandums, notices, and related documents.

Minimum Qualifications

• High School Diploma

• Three (3) years of clerical/administrative experience.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

What is your highest level of education?

• Less than High School or GED

• High School or GED

• Nursing Diploma

• Associates Degree

• Bachelors Degree

• Advanced Degree

  02

  How many years of clerical/administrative experience do you have ?

• Less than 3 years

• More than 3 years

  03

  I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

• Yes

  Required Question

Agency

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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