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Compensation Amount: Provide excellent service in the café by serving coffee, specialty drinks, ice cream, and other food items. Complete guest transactions in a friendly, accurate, and efficient manner. Maintain a high standard of cleanliness and product presentation. This position reports to the Cafe Manager.

Job Description:

ESSENTIAL FUNCTIONS

• Greet guests in a polite, positive manner. Answer guest questions and offer menu recommendations.
• Take food and beverage orders and ring up sales on register/POS system in accurate, efficient, and friendly manner.
• Upsell guests when the occasion arises.
• Prepare requested food and/or drinks and deliver them to the guest.
• Pull espresso shots, steam milk, and mix coffee beverages.
• Pour and serve alcoholic beverages such as wine and beer.
• Check customer identification to assure legal drinking age before serving alcohol.
• Maintain store displays daily through stock rotation, cleaning, and organizing.
• Receive and verify quantities of merchandise, organize and stock store, set displays.
• Performs such other related duties as directed or required.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Knowledge of or ability to learn to create specialty coffees and other drinks. Previous barista experience preferred.
• Strong sanitation habits and attention to detail.
• Strong guest service abilities.
• Actively look for ways to assist guests and co-workers.
• Ability to learn and use point of sale (POS) system including computerized cash register and credit card terminal.

PHYSICAL AND MENTAL REQUIREMENTS

• 21 years of age or older due to serving alcoholic drinks.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally.
• Able to stand for entire shift daily.
• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• POS (Point of Sale) system including cash register and credit card terminal, phone system.
• Specialty coffee machines and dispensers

*Required Personal Protective Equipment (PPE) used: *gloves, goggles

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!