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Surgery Care Affiliates Business Office Manager - Physicians Medical Center in New Albany, Indiana

Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

  • We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.

  • We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.

  • We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.

  • We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Responsibilities

Provide operational support to the facility by performing various business office functions. These functions are to include (but not limited to): Human Resources, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Clinical Logs, month end reporting and other duties as assigned.

The person hired will work remotely week 1, and travel to Dallas, TX for training week 2. This position is onsite in New Albany, IN and oversees an estimated 18 staff members in the areas of hospital reception, registration, medical records, and scheduling. The BOM reports to the facility's CFO.

Key Responsibilities:

  • Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently

  • Responsible for direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations

  • As a working manager, is the backup to all business office teammates

  • Ensures that administrative and accounting procedures are carried out timely and accurately and monitors reports

  • Responsible for office supplies and equipment

  • Responsible for the timely and accurate completion of payroll

  • Responsible for the accurate interpretation and implementation of the terms of contracts with all third-party payers.

  • Answers telephone as needed

  • Demonstrates competency in performing job task and in operating equipment on an annual basis

  • Performs other miscellaneous administrative duties as needed

Qualifications

  • Associate degree required (Bachelors preferred), or High School Diploma/GED with equivalent work experience

  • Medical Records knowledge and HIM experience is required

  • 5 years of experience in a medically- related environment required- surgery center experience a plus

  • Supervisor of non-medical teammates required

  • Medical terminology knowledge required

  • Experience with patient admissions, scheduling, medical office operations desired

  • An understanding of how insurance processes work including the verification process required

  • Computer experience, Excel, Word, Medical Billing Software and Applications.

  • Experience with SharePoint and Survey monkey preferred but not required

  • Good communication skills and phone etiquette.

    USD $60,000.00/Yr. USD $89,500.00/Yr.

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