Job Information
Aegean Medical Spa Coordinator (Part-time) in New Bern, North Carolina
Aegean Med Spa is glowing and growing!
We are hiring a part- time front end receptionist for 20-30 hours per week.
PLEASE REVIEW HOURS BEFORE APPLYING:
Wednesdays 2:00pm - 7:00pm
Thursdays 9:00 am - 7:00 pm
Fri / Saturday (alternating) - Friday is 9:00 am -4:00 pm and Saturday is 10:00 am - 4:00 pm
As the receptionist for Aegean, you set the pace for each clients relaxation experience. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Job Responsibilities and Duties include but not limited to:
- Welcoming clients in a warm-friendly manner
- Provide EXCELLENT, high-class customer service
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- In charge of answering calls and online inquiries in a timely manner.
- Directing call flows to both the Med Spa and Medical Center.
- Ability to maintain professionalism
- Ensuring a peaceful and relaxed environment.
- Help with daily housework such as laundry, restocking, and cleaning.
- Backup relaxation room attendant when needed to include: Salt Lounge and Float Pod
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Time-keep services to make sure clients are rotated out in a timely manner.
- Reschedule appointments
- Collect payments
Skills:
Top-notch customer service
Time management
Ability to adapt quickly
Organization
Cleanliness
Cash-handling skills
Excellent verbal communication
Requirements/ Previous Experience:
Previous medical office experience is preferred but not required.
- Med Spa experience preferred.
HIPAA training is preferred but not required (we offer on the job training)
Previous high-end customer service is preferred but not required.
Weekend availability required (1 - 2 weekends a month)
Willing to train the right candidate that exemplifies superior customer service skills and organization.
Benefits:
Employee discounts on hair salon, products, facials, and other services.
Team oriented environment
Business Hours-
Monday, Tuesday, and Friday 8:45 am - 4:30 pm
Wednesday and Thursdays 8:45 am - 7:15 pm
Saturday 10 am - 4:30 pm
Must be willing to work 2 weekends a month
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule