![](https://dn9tckvz2rpxv.cloudfront.net/enableamerica.jobs/img/logo.jpg)
Job Information
Dunkin' District Manager in New Haven, Connecticut
Join a dynamic fast growing multi unit franchise with rapid growth and advancement opportunities
A District Manager (DM) generally provides leadership, coaching and direction to Restaurant Managers to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.
Responsibilities Include:
Able to perform all duties of restaurant team members and restaurant managers
Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
Understand local marketing area and competitor trends
Establish sales and service goals with franchise owners and restaurant managers
Provides great guest service and resolves issues
Lead team meetings
Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
Ensure that restaurants correctly execute new products and processes in a marketing window
Develop business plans for their portfolio and develop action plans with franchise owners.
Drive a clear vision and clearly communicates to the team
Engages with Dunkin’ Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant managers
Plan, monitor, appraise and review restaurant employee performance
Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Basic math and financial management
3 years previous multi-unit or similar experience in retail, restaurant or hospitalit
College degree preferred
Key Competencies
Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Guest focused
Ability to train and develop a team
Time management
Problem solving
Motivating others
Benefits
Aggressive starting salaries
Quarterly Bonus
Paid PTO
401k plan with 4% matching
Medical Dental Vision
Life insurance*
Disability insurance*
Car Allowance
Job Type: Full-time
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.