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JOB DESCRIPTION

The mission of the Clinical Program Manager position within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of quality care through continuous improvement and a culture of safety.

As a Clinical Program Manager the focus is on Patient Safety and Quality (PSQ), you will join a collaborative team that works closely with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites.

This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in the Upper East Side of New York City.

RESPONSIBILITIES

Monitor quality performance metrics established by ICCM and Mount Sinai Health System.

Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process.

Regularly review clinical documentations to ensure adherence to policy and accepted standards of care.

Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate

Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards.

Organize and facilitate high-level presentations on behalf of ICCM to various audiences, including agenda, minutes, and follow up

Provide education seminars regarding quality improvement.

Establishes and maintains collaborative relationships with nursing staff, leadership, medical staff and other administrative staff

QUALIFICATIONS

• Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred

• 5 years directly related experience (some supervisory preferred)

• New York State License with current registration as a registered professional nurse

• Certification in specialty area preferred

Preferred Qualifications:

• At minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center, and have obtained professional certification, such as CCRN.

• Experienced designing, implementing, and measuring the impact of QI projects using rapid-cycle frameworks, such as PDSA.

• Skilled in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement.

• Knowledge of the roles of regulatory and data benchmarking of organizations such as CMS, NHSN, NDNQI, and The Joint Commission

• Demonstrates excellent interpersonal communication skills and adapts effectively to diverse audiences at all organizational levels.

• Is proficient in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software.

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3016493