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City of New York Outreach Coordinator in New York, New York

Job Description

The Civilian Complaint Review Board (“CCRB”) is charged with investigating, mediating, and prosecuting complaints which members of the public file against New York City police officers alleging the use of force, abuse of authority, discourtesy, offensive language, untruthful statements made by officers, and racial profiling and biased policing. The Board consists of 15 members who are appointed by the Mayor, the City Council and Public Advocate or designated by the police commissioner. The Board is responsible for governing the agency. The Executive Director is responsible for the day-to-day operations of the agency. As the largest police oversight agency in the United States, the CCRB currently investigates approximately 4,500 complaints each year.

An integral part of the CCRB's mission is its mandate to conduct community outreach to educate the public about the agency and their rights during police encounters. The agency is staffed with Community Outreach Coordinators to carry out this mandate. Additional information concerning the CCRB is available at www.nyc.gov/ccrb.

The Outreach Coordinator reports directly to the Director of Outreach and the duties and responsibilities of the position include but are not limited to the following:

  1. Promote the mission of the Civilian Complaint Review Board (CCRB) to the community and various community groups.

  2. Cultivate and maintain relationships with civic boards, community boards, public housing coordinators, other community partners, and police precinct council representatives.

  3. Liaise with the public, civic organizations, and elected officials.

  4. Travel citywide to attend and participate in community events and public meetings.

  5. Conduct on average twenty in-person and virtual neutral and unbiased presentations and/or discussions with community partners monthly, to improve the community's knowledge of the CCRB, to outline the role the agency plays in the community, and to foster positive community dialogue on the issue of civilian rights and responsibilities during police encounters.

  6. Attend and assist with preparation of monthly agency board meetings to respond to attendees and disseminate board meeting documents and outreach information and brochures.

  7. Maintain a detailed working knowledge of the CCRB, including its history, agency structure, annual statistics, and complaint processes.

  8. Keep abreast of current events related to the mission of the agency.

  9. Maintain and update an organized database of community partners, and contact these partners to schedule informational presentations about the CCRB.

  10. Assist in the development of special projects, new initiatives, and outreach materials.

  11. Undertake administrative tasks associated with outreach presentations, including scanning, inventory, and data entry to an internal database to record completed public education activities.

  12. Perform administrative tasks at the direction of the Senior Advisor and Director of Intergovernmental Affairs and other executive staff regarding matters relevant to community outreach.

Qualifications

  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

  3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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