Job Information
City of New York Senior Project Manager, Owner Engagement and Events in New York, New York
Job Description
About the Agency:
The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city’s housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
We maintain building and resident safety and health.
We create opportunities for New Yorkers through housing affordability.
We engage New Yorkers to build and sustain neighborhood strength and diversity.
HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:
The Office of Neighborhood Strategies (ONS) is charged with ensuring that HPD’s development and preservation efforts are guided by meaningful community engagement and coordinated with public investments in infrastructure and services, as put forth in the Mayor's Housing Plan. ONS is composed of two divisions and a cross-divisional unit reporting to the Associate Commissioner:
The Division of Neighborhood Development & Stabilization (ND&S) leads the agency's commitment to neighborhood planning and strategic preservation through engagement with tenants, landlords, community leaders, and neighborhood stakeholders as we work to enable strong and healthy neighborhoods anchored by affordable housing.
The Division of Planning & Predevelopment (P&P) is central to developing and managing HPD's housing production pipeline from project proposal phases through the land use review and entitlement process, to ensure that HPD's investments contribute to building strong, healthy, resilient neighborhoods in all five boroughs.
The Strategic Initiatives Unit leads special ONS initiatives and provides essential technical, planning, and policy support to staff and the Deputy Commissioner of Neighborhood Strategies.
Your Impact:
As a Senior Project Manager for Owner Engagement and Events, you will help develop, manage, and lead the implementation of innovative programs to educate homeowners and multifamily property owners about their responsibilities and available resources to maintain safe, high quality, and affordable housing. The team implements these programs in close collaboration with a wide range of stakeholders, including community-based organizations, other government agencies, and elected officials.
Your Role:
The Owner Engagement and Events Unit is seeking an enthusiastic candidate with excellent project management, writing, and policy analysis skills; knowledge of housing issues (with an emphasis on issues affecting homeowners and multi-family property owners); the ability to effectively collaborate with community and government partners; and a commitment to racial equity and social justice. Your role will be to support the formation of the Office of the Homeowner Advocate at HPD as well as to help manage the owner engagement programs, including the Homeowner Help Desk and the Zombie Homes Initiative.
The Office of the Homeowner Advocate was established in March 2024 pursuant to Local Law 125 of 2023. The Office serves as a liaison between homeowners, community-based organizations, HPD, and other government agencies. The Office receives inquiries, makes referrals, offers trainings, and creates public awareness campaigns.
The Homeowner Help Desk serves as a one stop shop for homeowners to receive information and support on a wide range of issues. Through intensive outreach and a comprehensive marketing campaign, the program connects homeowners with local community-based organizations to obtain one-on-one counseling. Building on the success of a pilot in 2021-2022, the program will be expanded citywide beginning in the summer of 2024.
Through the Zombie Homes Initiative, HPD conducts exterior surveys of small vacant and abandoned homes, holds banks and servicers accountable if they fail to maintain these homes, and turns them into affordable homeownership opportunities.
The Senior Project Manager will also conduct policy analysis and share their findings, organize Housing Information Classes, and lead other outreach and education strategies to connect owners to relevant City programs and educate them about their responsibilities. The selected candidate will join a team with wide-ranging professional backgrounds and report to the Director.
Your Responsibilities:
PROGRAM MANAGEMENT
Serve as team leader for the Office of the Homeowner Advocate, which includes coordinating between HPD, community-based organizations, and other government agencies to address inquiries from homeowners, drafting recommendations for additional resources, and leading required data collection and reporting
Provide support for the Homeowner Help Desk and Zombie Homes Initiative. Create and manage work plans and program budgets and ensure all milestones and deliverables are met
Help organize and facilitate Housing Information Classes, owner resource fairs and clinics, and community engagement events
Build relationships with a wide range of stakeholders, including community-based organizations, legal services providers, residents, government agencies, Community Boards, and elected officials
POLICY ANALYSIS
Conduct policy analysis on municipal, state, and federal legislation, share findings, and provide comments
Identify and advocate for potential solutions, which may involve seeding new projects
COMMUNICATIONS
Create and review materials to be shared with the public or senior staff, such as memoranda, presentations, maps, and press releases
Deliver presentations, facilitate classes and conversations at public meetings
STAFF MANAGEMENT
Manage interns and help guide the work of junior team members
Serve on hiring committees
Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.