Job Information
Bright Horizons Director, Product Management-Hybrid in Newton, Massachusetts
This role drives delivery of product roadmap to ensure provision of world-class products and services, ensuring business results of revenue growth, profitability, employee growth and retention, and client satisfaction. Enhance user experience and efficiency by developing ability to rapidly deliver enhancements and assess and deploy new solutions and services. Evaluates and resolves barriers related to business and technical feasibility, ensures design optimization, and supports troubleshooting of production issues. Develops and maintains a solid knowledge of the needs of customers, clients, competitors and the industry. Identifies potential new product opportunities, develops business cases and analyzes feasibility. Works cross-functionally across the enterprise to ensure alignment in design, technology, product development, and vendor strategy.
Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.
What you will be doing:
Takealeadershiproleindefiningtheproductvisionandstrategy
Identifyopportunitiestoimproveorenhancetheproduct-primarilyfocusingonopportunitiesthat create strategic advantage (ie. improved customer/user experience and increased revenue).
Prioritizerequirementsbasedonmarketneedstodeveloparobustproductbackloginsupportof overall product roadmap.
Maintainandcommunicatetheproductroadmap,includingscheduledenhancements,status,new opportunities, changes in priority, etc. to all stakeholders.
Conductfinancialanalysisanddevelopbusinesscasesas needed.
WorkwithQA,Development,PMO,Implementation,Training,SupportandMarketingtoexecute release activities.
Acquireadeepunderstandingofthebusinessandindustryandkeepabreastofcompetitive offerings
Developandexecuteeffectiveapproachesforgatheringfeedback,productandmarketresearch.
Provide support and coaching toProduct Managers to ensure thatproduct solutions are meeting enduserandbusinessrequirements,toensurethatworkispreparedforcollaborativeteamsina complete and timely manner and to ensure that product management tools and processes are effectively implemented and managed.
EnsurethatcriticalinformationandupdatesaresharedwithteamofProduct Managers.
EvaluateeffectivenessandreturnofenhancementsafterlaunchbasedonestablishedSLAsand success measures and propose adjustments as needed.
Collaborateacrosslinesofbusinesstomaximizeenhancementsforall products
This position is responsible for playing an active role in the further development of Bright Horizons products/services. This role is required and authorized to make autonomous business decisions but will consult with leadership as needed. The role will have direct input and responsibility into budgets for associated projects. The Director of Product Management will lead a team of one or more individuals.
What we hope you will bring to this role:
Bachelor'sDegree is required.
5yearsProductManagementexperience
5years leadership experience
Additional Job Requirements
Goal-oriented,mustbeabletodemonstratesuccessmeetingandexceedingbusinessobjectives.
Stronganalyticalandproblem-solvingskills,abilitytousedatatospotandaddressrisksand opportunities.
Directmanagementexperienceofthreepersonorlargerteamsrequired
Knowledgeandpracticalexperienceofproductdevelopmentlifecycleandagiledevelopment methodology is required
Knowledgeandpracticalexperienceofmobileproductdevelopment,includingiOSandAndroid preferred
Abilitytoalignkeystakeholderstowardacommongoal,driveresultsandfacilitatechange
Experiencenegotiatingwithvendorsandabilitytomanageexternalrelationships
Self-starterwithabilitytodrivedecisionsandleadprojectsfromstarttofinish
Exceptionaldecision-making,prioritization,andtimemanagementskills.
Strongwrittenandverbalcommunicationskills.
Abilitytobuildandmaintainbusinessrelationshipsacrossallorganizationallevels,i.e.peers, vendors, clients
Adaptabilitytoworkinafast-pacedandconstantlychanging environment.
The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Life at Bright Horizons:
Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Passion, Potential, and Possibilities
All three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .