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Seneca Gaming Corporation Banquet Server (casual) in Niagara Falls, New York

Banquet Server (casual) (req5062)

Job Number: req5062

Job Title: Banquet Server (casual)

Number of Openings: 0

Job/Employment Type: CAS

Country: USA

State/Province: New York

City: Niagara Falls

Job Category: Banquets

Career Level: Entry Level

Level of Education: No Minimum

Years of Experience: Less than one year

Position Description

The Banquet Server is responsible to provide guest with an enjoyable, expertly served dining experience that exceeds their expectations. In order to execute this goal you may be required to perform any combination of the following duties: welcome greeter, cocktail server, hors d’oeuvre passer, reception bus person, buffet runner, front server, back server, exit usher. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

Position Requirements

Education/Experience:

  • Must be 18 years of age or older upon employment.

  • High school diploma or its equivalent preferred.

  • Six (6) months previous food and beverage experience in an upscale outlet.

  • Ability to perform wait and server standards within a specific time frame.

  • Excellent guest relation skills and an ability to be attentive and anticipate all guest needs are necessary (be proactive).

    Language Skills and Reasoning Ability:

  • Must possess excellent communication skills. Ability to communicate in English through writing and speaking.

  • Ability to write routine correspondence and to speak effectively and interact well with the customers and employees.

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions ofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted.

  • Must be able to stand, walk and move through all areas of the Casino for a lengthy period of time – up to nine (9) hours.

  • Must be able to carry up to fifty (50) pounds.

  • Must be able to work in a fast pace, busy and noisy environment.

  • Must have the ability to work indoors/outdoors as well as in extreme temperatures.

  • Must maintain physical stamina and proper mental attitude to work under pressure in a fast paced environment and effectively deal with customers, management, employees, and members of the business community if all situations.

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